Online Auction and Digital Manager

Online Auction and Digital Manager Location: Northern Virginia (Hybrid Role) | Job Type: Part or Full-Time
Caring Transitions is the nation’s largest and most trusted provider of relocation, downsizing, decluttering, and liquidation of household goods. We help seniors and families transition into new homes and liquidate cherished items with care and respect, preserving memories and simplifying challenging transitions.
We are seeking a highly motivated Online Auction and Digital Manager to oversee our online auction operations, support digital marketing efforts, manage administrative functions, and maintain our social media presence. This key role is essential to the day‑to‑day functioning and long‑term growth of our business.
Responsibilities Auction Management Coordinate and manage all aspects of the online auction process, including item intake, cataloging, photography, and auction setup.
Collaborate with team members to ensure accurate and appealing product descriptions and condition reports.
Upload and manage auction listings on platforms such as CTBIDS, E‑Bay, and Facebook.
Monitor auction progress, manage closing procedures, and support post‑auction activities such as invoicing, pick‑up, and shipping.
Help develop new and existing marketing initiatives.
Digital and Web Management Maintain and update company websites with current inventory, auction dates, and promotions.
Optimize listings and site content for SEO and user experience.
Use design and marketing tools to ensure high‑quality digital presentations.
Track website and auction performance using analytics tools and prepare reports.
Administrative Support Provide general administrative support to leadership teams, including scheduling, file organization, and data entry.
Maintain internal databases, customer contact lists, and client records.
Assist with shipping logistics, vendor coordination, and client communications.
Answer phones, respond to emails, and support client inquiries in a timely and professional manner.
Social Media Management Plan, create, and publish engaging content across Instagram, Facebook, Google, and LinkedIn.
Promote upcoming auctions, estate sales, highlight featured items, and share client success stories.
Engage with followers, respond to comments/messages, and grow the online community.
Monitor analytics to refine content strategy and maximize engagement.
Qualifications 2+ years of experience in online auctions, digital marketing, or administrative coordination (experience in art/antiques or resale industry is a plus).
Proficiency in auction platforms, CMS, social media tools, and Microsoft Office Suite.
Strong written and verbal communication skills.
Experience with social media marketing and content creation.
Exceptional organizational skills and ability to manage multiple projects simultaneously.
Comfortable working independently and in a team environment.
Based in or able to commute to Northern Virginia (hybrid schedule available).
Preferred Skills Knowledge of art, antiques, vintage, or collectibles.
Experience using CRM, inventory, and/or project management systems.
Basic photo editing or photography experience.
Understanding of SEO and web traffic metrics.
Compensation & Benefits Competitive salary and bonus based on experience.
Flexible hybrid schedule, either in‑office or remote.
Supportive team environment.
Opportunity to make a meaningful impact on people’s lives.
Opportunity to rapidly advance through positions of increased responsibility.

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