Senior Director of Product (Subscriptions)

Requirements

10+ years of hands‑on product experience, including 5+ years leading product teams, with deep expertise in subscription business models, consumer revenue, and lifecycle marketing
Proven track record building and scaling subscription businesses at meaningful scale, ideally in media, streaming, or consumer SaaS, with demonstrated improvements in acquisition, retention, and LTV
Experience orchestrating across adjacent revenue and martech domains (advertising, marketing technology, commerce, or lifecycle), comfortable leading without authority across peer product organizations
Builder-operator profile: senior enough to set strategy with the C‑suite, hands‑on enough to ship alongside the team
Strong analytical foundation: fluent in SQL, A/B testing methodology, experimentation platforms, and data visualization tools
Technical problem‑solving skills: experience debugging entitlement and payment issues and optimizing conversion funnels end to end
AI‑native instincts: actively uses AI to accelerate product work and has shipped AI‑powered consumer experiences
Executive presence: comfortable presenting to and influencing C‑suite, board members, and external partners
Technical fluency to lead conversations on entitlements, payments, identity, CDP, and platform architecture, and to make sound build‑vs‑buy decisions
Curiosity: passion for understanding subscriber behavior, testing new approaches, and continuous learning
Track record of hiring, developing, and retaining senior product talent and building high‑performing teams
Shape the future of digital media subscriptions at one of the world's most prestigious media companies

What the job involves

Join Condé Nast as the executive product leader setting the strategy and vision for subscriber growth and retention across our global subscriptions ecosystem
In this high‑visibility revenue leadership role, you will own, optimize, and scale the end‑to‑end subscription experience powering Vogue, GQ, Wired, The New Yorker, Vanity Fair, and other iconic brands, shaping how millions of readers engage with premium content worldwide
This role is both hands‑on and highly strategic
You will set a multi‑year vision and roadmap with senior leadership one day, and roll up your sleeves to debug an entitlement issue, write a PRD, or pull a SQL query the next
We are looking for a builder‑operator who leads through doing, equally comfortable in an executive strategy session and a dashboard
Your technical depth, analytical mindset, and curiosity will uncover new growth opportunities and improve subscriber lifetime value at scale
A defining responsibility of this role is orchestration across Ad Tech, Mar Tech, and Commerce
You will partner with peer product leaders to deliver a single, unified reader experience rather than disconnected monetization moments, owning the subscriptions perspective in that cross‑domain conversation and shaping how the surfaces work together
You will partner closely with senior business leadership across the subscriptions organization and lead a team of product managers driving execution across the stack
Own and optimize our core subscriptions stack: paywall technology, entitlement platform, payment processing integrations, identity, and CRM tooling
Set the multi‑year product strategy and roadmap for the subscriptions platform, balancing quick wins against long‑term platform investments
Lead the cross‑domain orchestration agenda, aligning subscriptions with Ad Tech, Mar Tech, and Commerce roadmaps so revenue surfaces work as one system rather than competing silos
Lead, hire, mentor, and develop a team of product managers, raising the bar on craft, speed, and AI‑native execution
Drive revenue decisions through data, targeting improvements in conversion rates, churn reduction, subscriber engagement across premium content
Monitor and improve the key subscriptions metrics that define the business: trial‑to‑paid conversion, churn rate, subscriber lifetime value (LTV), and revenue per subscriber
Operate hands‑on where it matters: writing strategy memos and PRDs, designing experiments, debugging entitlement and payment issues, optimizing conversion funnels, and shipping with your team
Establish the operating cadence across Engineering, Editorial, Consumer Marketing, Subscriber Operations, and Data, including daily standups on critical initiatives, weekly executive insights, quarterly business reviews, and OKR setting
Own performance dashboards and deliver weekly subscriber insights to executive stakeholders
Serve as the executive accountable for incident response on subscription delivery issues, maintaining 99.9%+ availability for authentication and access control paths and driving long‑term resilience investments
Define and execute growth strategy targeting sustained revenue growth through pricing, bundling, and offer mechanics
Drive orchestration across Ad Tech, Mar Tech, and Commerce to deliver a reader‑first experience, aligning identity, audience signals, paywall decisioning, lifecycle messaging, and commerce surfaces into a single coherent journey rather than disconnected systems
Partner with Ad Tech product leadership to resolve trade‑offs between advertising yield and subscription conversion, replacing zero‑sum decisions with orchestrated outcomes
Partner with Mar Tech and Lifecycle leadership to ensure subscriber data, CDP signals, and CRM execution operate as a closed loop with the subscriptions platform
Partner with Commerce product leadership to extend reader monetization beyond subscriptions and capture cross‑sell and bundling opportunities
Own executive‑level vendor and platform relationships, including Stripe, Braze, Piano, Apple, Google (in‑app subscriptions), and other strategic partners, shaping commercial terms and joint roadmaps to maximize acquisition quality and reduce payment friction
Lead subscriber growth initiatives with clear OKRs, experiment plans, and tracking against revenue targets
Balance editorial integrity and monetization: maintain content accessibility while optimizing paywall placement and design for conversion yield
Spearhead innovation in subscription formats such as bundles, gifting, student and loyalty tiers, and household plans, across mobile, desktop, and emerging platforms
Represent Condé Nast externally at industry forums and in partner, press, and ecosystem conversations

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