Program Manager

We are seeking a dedicated and experienced Program Manager to lead our Service Planning Area (SPA) 7 Prevention and Aftercare Program initiatives aimed at improving public health outcomes and supporting family resilience. The ideal candidate will bring a strong background in social work, public health, and data-driven program oversight, with a commitment to strengthening families, promoting child safety, and enhancing community wellness.
This position involves close collaboration with a variety of stakeholders, including the Department of Children and Family Services (DCFS) and community-based organizations, to ensure coordinated, trauma-informed, and culturally responsive services.
ESSENTIAL DUTIES

Lead and manage all aspects of the SPA 7 Prevention and Aftercare Program to ensure alignment with DCFS contract requirements and agency mission.
Monitor program quality, compliance, and outcomes through continuous quality improvement (CQI) efforts.
Ensure timely and accurate data entry, billing, and report submissions.
Staff Supervision & Development

Supervise and support program staff, including Coordinators, Specialists, Respite Care, Group Facilitators, and Clerical Support.
Oversee recruitment, training, and performance management.
Coordinate with Clinical Supervisor to ensure safe and ethical client care.
Contract & Compliance Management

Monitor subcontracted partners and internal staff for compliance with county, state, and agency standards.
Maintain up-to-date knowledge of applicable laws, policies, and contract terms.
Prepare reports, incident documentation (SIRs), and corrective action plans as needed.
Collaboration & Community Engagement

Serve as liaison with DCFS, community partners, and regional advisory groups.
Attend and represent the agency in stakeholder meetings, collaborative forums, and interagency partnerships.
Administrative Support & Strategic Planning

Coordinate schedules, office space, and support resources to ensure effective program operations.
Contribute to grant writing, proposal development, and strategic planning initiatives.
POSITION REQUIREMENTS

To perform effectively in this position, the individual must have:
Education & Licensure

Master’s degree required; licensure as an LMFT, LCSW, or Clinical Psychologist preferred.
Minimum of two (2) years of experience providing clinical supervision (preferred).
Must provide official transcripts and proof of degree.
Experience & Skills

Demonstrated managerial and leadership skills to oversee program operations, supervise staff, and monitor subcontracted services.
Experience conducting technical reviews and ensuring contract compliance.
Familiarity with the DCFS Prevention and Aftercare Contract, Scope of Work (SOW), and target community needs.
Ability to plan, organize, and lead meetings effectively.
Strong oral and written communication skills.
Proficiency in personal computing and word processing (e.g., Microsoft Office Suite).
Contractual & Program Requirements

Must be able to deliver specific services as outlined by the DCFS contract and agency’s Board of Directors.
Complete required training on child abuse reporting procedures.
Successfully complete the 7-week Family Communication Skills (Windows/Ventanas) course.
Ability to work a flexible and unpredictable schedule, including evenings and weekends.
Certifications & Clearances

Must pass criminal background check (Live Scan/Fingerprint clearance).
Possess a valid California Driver’s License and current auto insurance.
Must have a current Tuberculosis (TB) test.
Preferred Qualifications

Bilingual in English and Spanish highly preferred.
Knowledge of the local community served by the Prevention and Aftercare Program.
EMPLOYEE BENEFITS & WELLNESS

We value the well-being of our employees and are proud to offer a comprehensive benefits package, including:
15 Paid Holidays annually (With extra Personal and Wellness Holiday)
14 Vacation Days, with increases based on years of service
1 hour for every 30 hours worked sick time (with 120 hours max)
403(b) Retirement Savings Plan available on day one, with employer matching
100% Employer-Paid Medical Benefits for staff
1-2 Days a week telework options
Employee wellness programs, including mental health support and work-life balance initiatives

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