CADY is looking for a Manager of Customer Experience in Alpharetta, GA. The successful candidate will lead strategic planning and oversee the support center operations, ensuring peak efficiency. With responsibilities that include policy ownership, performance analysis, and partner management, this role requires strong customer service expertise and leadership experience. The ideal candidate will have 7-10 years in customer support and be proficient in CRM platforms like AWS Connect.
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Head of Customer Experience & CX Strategy
CADY · Alpharetta, GA, USA ·
- Pay:
- 85.000 - 110.000
- Job type:
- Full Time