Senior Accounts Resolution Specialist - Escalations Lead

Myriad Systems INC in White Plains, NY is seeking an Accounts Resolution Specialist at Level III to serve as the highest escalation point for complex client account issues, with expert problem-solving and deep knowledge of account management processes. This role partners with IT, compliance, and senior leadership to implement sustainable solutions and enhance client satisfaction.
You will mentor lower-level specialists, refine support protocols, and contribute to process optimization initiatives

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