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ICT Product Owner- Accessories

India · Auburn, AL, USA ·

Job type:
Full Time

IT Product Manager – Accessories is responsible for defining and delivering technology solutions that enable the end‑to‑end Accessories business across dealer, retail, and digital ecosystems. This role bridges Accessories business strategy with IT execution, ensuring scalable, high‑quality platforms that support product portfolio management, go‑to‑market execution, and customer experience.

The Product Manager will own the roadmap and lifecycle of Accessories systems, including catalog management, vehicle applicability, pricing, publishing, and digital commerce integrations, working closely with business stakeholders and IT delivery teams.

Key Responsibilities:
Product Strategy & Vision (IT + Business Alignment):

Define and communicate the technology product vision and roadmap for Accessories platforms aligned with Aftersales strategy

Translate Accessories business priorities into scalable IT solutions and product capabilities

Align with global Accessories strategy, including revenue growth, attach rate, and customer experience goals

Identify opportunities to modernize systems, improve data flows, and enable digital capabilities

Product Ownership & Backlog Management:

Own and manage the Accessories product backlog , prioritizing features based on business value and technical feasibility

Convert business requirements into user stories, acceptance criteria, and functional specifications

Work closely with Business Analysts to ensure clear and complete requirements documentation

Lead Agile ceremonies and ensure continuous delivery of value

Accessories Systems & Platform Enablement:

Product definitions & engineering

Vehicle applicability and configuration logic

Product sourcing & purchasing

Pricing, promotions, and incentives

Publishing to dealer (B2N) and customer‑facing (B2C) platforms

Ensure seamless integration across upstream and downstream systems (ERP, eCommerce, dealer systems)

Go‑To‑Market & Launch Support:

Partner with Accessories Product Management and Operations to enable IT readiness for launches

Ensure systems support new accessory introductions

Dealer Installed Options (MDIO)

Custom shop and upfit workflows

Coordinate system deployments aligned with product launch timelines

Digital & eCommerce Integration:

Collaborate with Digital and eCommerce teams to support online accessory browsing and configuration

Vehicle customizer tools and digital merchandising

Customer journey improvements and personalization

Enable integrations with digital platforms and customer data systems to improve engagement and conversion

Data, Analytics & Performance Management:

Define and track product KPIs such as system performance and reliability, data quality and completeness, conversion, attach rate, and revenue impact

Leverage analytics to prioritize enhancements and improve outcomes

Support reporting capabilities and data accessibility for business teams

Cross‑Functional Leadership:

Serve as the primary interface between business and IT teams

Collaborate across Accessories Product Management, Operations & Supply Chain, Pricing & Marketing, IT architecture and development teams

Drive alignment across global and regional stakeholders

Testing, Deployment & Continuous Improvement:

Lead User Acceptance Testing (UAT) and ensure solutions meet business needs

Oversee product releases, issue resolution, and post‑launch support

Identify opportunities to reduce manual processes, improve automation and data accuracy, and enhance system scalability and usability

Basic Qualifications:

Bachelor’s degree in Computer Science, Information Systems, Business, or related field

Minimum 5 years of experience in IT Product Management, Business Analysis, or Digital Platforms

Strong understanding of Automotive Aftersales / Accessories business, product lifecycle and go‑to‑market processes, digital commerce platforms and integrations, experience with Agile/Scrum methodologies (Jira, Confluence, etc.), and ability to work across global and cross‑functional teams

Key Success Factors:

Strong business + technology translation capability

Ability to drive end‑to‑end product ownership across complex ecosystems

Data -driven mindset with focus on measurable outcomes

Stakeholder alignment and influence across IT and business teams

Focus on scalability, efficiency, and customer experience

Experience managing global initiatives is a plus

AI / BI integration (recommendations, pricing optimization, attach rate modeling)

Power BI ownership for Accessories dashboards

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