Senior Production Engineer, Core PE

About This Role
Crusoe is building the most reliable, energy‑efficient, AI‑optimised cloud platform. Production Engineering sits at the heart of that mission. As a Production Engineer focused on Operational Excellence, you will help ensure the reliability, scalability, and performance of Crusoe’s GPU cloud that powers next‑generation AI workloads.

This role is ideal for engineers who enjoy solving complex production problems, improving large‑scale distributed systems, and building automation that keeps infrastructure running smoothly. You’ll play a key role in strengthening the operational foundation of Crusoe’s cloud while helping scale infrastructure that supports demanding AI and HPC workloads.

You’ll partner closely with Production Engineers, infrastructure teams, and platform engineers to improve system reliability, reduce operational toil, and drive continuous improvements across Crusoe’s rapidly growing GPU cloud.

What You’ll Be Working On

Collaborate with cross‑functional teams to define and evolve availability metrics for Crusoe’s cloud platform, including establishing, measuring, and improving SLIs and SLOs

Participate in production incident response, diagnosing and resolving service disruptions while contributing to post‑incident reviews and root cause analysis

Build, operate, and improve observability across Crusoe’s infrastructure using tools such as Prometheus, Grafana, Alertmanager, and OpenTelemetry

Identify reliability risks, performance bottlenecks, and early indicators of potential production issues across distributed systems

Develop automation and tooling that reduces operational toil, improves recovery times, and enables self‑healing infrastructure

Partner with compute, networking, storage, and platform teams to strengthen service resilience and disaster recovery capabilities

Contribute to improving operational processes, knowledge sharing, and reliability best practices across the engineering organisation

Continue growing technical depth through mentorship, training, and hands‑on work operating large‑scale AI infrastructure

What You’ll Bring to the Team

5+ years of experience in Production Engineering, SRE, or large‑scale infrastructure operations

Experience supporting GPU workloads, HPC environments, or latency/throughput‑sensitive distributed systems

Strong knowledge of Linux/Unix systems, including debugging complex issues across kernel and user space

Previous experience in Infrastructure roles building or managing compute, storage or networking platforms

Understanding of modern cloud infrastructure fundamentals including Kubernetes, distributed systems, virtualization, and cloud platforms (AWS/GCP)

Familiarity with incident management practices and reliability frameworks (SRE, ITIL, or similar)

Experience with monitoring and observability tools such as Prometheus and Grafana, or a strong desire to deepen expertise in this area

Familiarity with infrastructure‑as‑code and configuration management tools such as Terraform or Ansible

Scripting or programming experience with languages such as Go, Python, C, or C++

Strong communication skills and the ability to collaborate across engineering teams

Ability to remain calm and effective while troubleshooting complex issues in high‑impact production environments

A growth mindset and strong interest in reliability engineering, automation, and operational excellence

Bonus Points

Experience working with Kubernetes or container orchestration platforms at scale

Exposure to change management processes, operational readiness reviews, or structured root cause analysis

Experience designing self‑healing systems, automated remediation, or event‑driven operational tooling

Interest in scaling AI or HPC infrastructure and solving reliability challenges in GPU‑heavy environments

Passion for mentorship, learning, and developing deeper expertise in Production Engineering

Benefits

Industry competitive pay

Restricted Stock Units in a fast‑growing, well‑funded technology company

Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents

Employer contributions to HSA accounts

Paid parental leave

Paid life insurance, short‑term and long‑term disability

Teladoc

401(k) with a 100% match up to 4% of salary

Generous paid time off and holiday schedule

Cell phone reimbursement

Tuition reimbursement

Subscription to the Calm app

MetLife Legal

Company‑paid commuter benefit; $300 per month

Compensation
Compensation will be paid in the range of $172,000 – $209,000 + Bonus. Restricted Stock Units are included in all offers. Compensation will be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, colour, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

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