Senior Account Manager

Senior Account Manager
As a Senior Account Manager, you will drive the growth of Million Dollar Baby Co.’s mass retailer programs, forging and strengthening relationships with key partners such as Amazon and Target. You will play a critical role in developing and executing innovative sales strategies to maximize revenue opportunities, while ensuring our products are exposed and delivering exceptional on‑site experience. This role involves managing all aspects of assigned categories and accounts—including building/maintaining a “First Call” partnership, identifying growth opportunities, and analyzing sales trends. Ultimately, you will champion a “WOW” customer experience at every touchpoint to promote lasting partnerships and sustained revenue growth.

Responsibilities

Learn and understand our brands and their stories, value propositions, differentiation points, and customer segments

Learn and master retailer portals

Escalate decisions/issues with options, pros & cons, and proposed solutions

Support and execute promotional and marketing strategies to grow retailer‑to‑consumer reach, engagement, and conversion to meet sales targets

Manage regular calls/meetings with Buyers, Planners and Marketing POCs to plan and execute on MDB and retailer KPIs

Perform data analysis to understand demand planning and order management for Target

Analyze performance metrics for campaigns and brand sales, making recommendations based on findings and presenting results to different cross‑functional teams

Analyze and monitor the competitive landscape, staying up to date on industry trends and insights to ensure we are remaining competitive with our digital marketing efforts

Understand Sales Team OKRs and actively track and develop ways to improve and exceed performance

Perform daily data analysis to make decisions and present sales trends to Sales Managers

Build relationships, create sales strategies, and execute to get things done

Qualifications

4+ years of proven experience in e‑commerce account management or related field

Bachelor's degree from a 4‑year university (preferred)

Excellent knowledge of MS Excel, analytical background, presentation, and negotiation skills

Working knowledge of delivering client‑focused solutions to customer needs

Experience conducting and analyzing wholesale gross profit margins and sales reports

Known as a go‑to, trusted resource in own area of expertise

Ability to perform data analysis to make decisions and present a POV

Exhibits full ownership over tasks, anticipating failure points and escalating follow‑ups to get things done

Demonstrates mutually beneficial decision‑making with our partners focusing on the long‑term relationship

Bonus Points

Experience with Amazon and Target vendor portals

Experience with Amazon Seller Central, Target+

Pay & Benefits
California pay range: $95,000 USD – $110,000 USD

100% of your health, dental and vision insurance monthly premiums paid by us

Flexible PTO because we respect the need for work/life harmony

Company matching 401(k)

Vacation reimbursement and wellness and enrichment subsidy programs

Tuition reimbursement

Matching charitable donations to the nonprofit organization of your choice

Company‑wide monthly celebrations – lunch is on us!

Dog‑friendly workplace, you can bring your best friend to work

Free MDB Co. swag + generous employee discount on products

EEO Statement
At Million Dollar Baby Co., we’re passionate about diversity and welcome applicants from all backgrounds. Our diversity, inclusion and equity committee (DIEC) strives to break barriers for minority communities, help educate the company on pertinent topics, and work to ensure equal opportunities for existing and potential employees. Since its formation in 2020, our committee has focused on multiple areas, some include hiring, community involvement and continuous learning about Diversity, Inclusion and Equity.

Million Dollar Baby Company is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application and/or recruitment process.

#J-18808-Ljbffr