A leading fitness technology company is hiring a CX Team Lead in New York. The ideal candidate will have over 2 years of experience in leading customer support teams, with a strong grasp on metrics and a hands-on leadership style. You will manage internal and BPO agents to enhance customer experience. This role offers autonomy and direct influence in shaping customer service practices at the company.
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CX Team Lead: Scale Customer Experience
amp · New York, NY, USA ·
- Pay:
- 75.000 - 95.000
- Job type:
- Full Time