Creative Services Manager

Our Metrowest client is looking for a full time contract Creative Operations Manager; this role is onsite 2-3 days per week. In this role, you'll be managing assets across digital, packaging, and retail channels and coordinate timelines and resources--experience with Wrike or a similar project manage tool required for this role.

Day in the life:

Lead a mix of fast turn and complex creative projects from start to finish

Guide meetings with clarity while consistently setting expectations and keeping projects forward focused.

Coordinate timelines, resources, and workflows to support the execution of high-impact creative campaigns

Help manage creative asset organization, version control, and delivery across digital, packaging, and retail channels

Track project milestones and assist with creative production schedules using project management tools

Support the day-to-day operations of the creative team—including intake, prioritization, and communication between stakeholders

Work across multiple teams including brand, digital, packaging, and content teams to ensure creative projects are aligned and on-track

Lead creative review sessions and help route feedback and approvals across multiple teams

Develop a strong understanding of how creative operations drive efficiency and impact within a fast-paced brand environment

Support special projects that bridge storytelling, design, and execution for multipler product launches

Facilitate weekly team meetings to align priorities, discuss progress, and identify roadblocks

Help organize and lead project kick-offs (KOs), ensuring all stakeholders are clear on goals, timelines, and deliverables

Build strong working relationships across diverse teams and personalities, fostering collaboration and positive communication

Keep multiple projects moving forward in a fast-paced environment

Anticipate project needs, proactively flag potential risks, and help drive creative problem-solving

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