Incentive Specialist

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.Additionally, you will enjoy:Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours401(k) with company matchPaid vacation, sick, personal and parental leave timePaid Volunteer Time: giving back to our communities is important to usEmployee Recognition Program – convert your recognition points into gift cardsEmployee Assistance Program – offers benefits to help you manage daily responsibilitiesAccess to on-demand training courses to advance further in your careerJob DescriptionIdeal candidates will be based in OregonWe are looking for a talented individual…To join our team as a Bilingual Customer Service Specialist ! You'll join our Program Team in Portland, Oregon delivering program implementation and administrative services to an Oregon based non-profit client. In this role you’ll supporting a range of services speaking with customers and contractors through both phone and email in both English and Spanish on a variety of topics.Tasks include but are not limited to:Enters and maintains various database(s).Reviews contractor submissions to ensure alignment with program requirementsMaintains knowledge of company products, services, and customer service processes & procedures.Communicates and properly directs customers and contractors to resolve disputed rebate claim data.Provides expertise and guidance to customers in interpreting policies to assure program participation and compliance.Provides expertise and guidance to contractors in interpreting policies to assure program participation and compliance along with technical support and programmatic trainingHere at CLEAResult, you will fit right in with our energetic team if you are resourceful, resilient, and kind.In this exciting career opportunity, you will have…2-4 years relevant experienceExperience and knowledge in the Energy Efficiency realmHigh School Diploma or equivalent is requiredFluency in SpanishTarget Compensation: $60,000Note to Candidates:Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are committed to building a diverse and inclusive organization and we are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We strongly encourage you to apply, even if you don’t believe you meet every one of the qualifications as described.DOT RequirementsIf applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.Compensation Range$48,800.00 - $66,300.00CurrencyUSDTypeSalaryAny offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students. Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support. Successful hires must pass pre-employment checks.Equal Opportunity EmployerAs an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.
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