Communications and Content Manager

Posting Details

Posting Details

Posting Number

S15424P

Working Title

Communications and Content Manager

Department

SRVPAA-ACE

About the University of Georgia

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university

(https://www.uga.edu/) . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

About the College/Unit/Department

College/Unit/Department website

oace.uga.edu

Posting Type

External

Retirement Plan

TRS or ORP

Employment Type

Employee

Benefits Eligibility

Benefits Eligible

Full/Part time

Full Time

Work Schedule

Additional Schedule Information

Work is typically performed in an office setting.

Occasional evening and weekend responsibilities for programs and events.

Some travel may be required for conferences, community outreach, and global engagement site visits.

Advertised Salary

63,000

Posting Date

07/10/2026

Open until filled

Yes

Closing Date

Proposed Starting Date

08/17/2026

Special Instructions to Applicants

Location of Vacancy

Athens Area

EEO Policy Statement

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( hrweb@uga.edu ).

USG Core Values Statement

The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02.

Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.

Position Information

Classification Title

Comms Officer-Coll/Div

FLSA

Exempt

FTE

1.00

Minimum Qualifications

Bachelor's degree in a related field or equivalent and 8 years of professional experience

Preferred Qualifications

Position Summary

The Communications and Content Manager is a creative and strategic leader responsible for shaping and amplifying the story of the Office of Academic and Community Engagement (ACE). Grounded in ACE's mission to foster a welcoming and inclusive environment for learning, teaching, and service, this role leads the development and execution of a dynamic, digital-first content strategy that reflects the University of Georgia as a place where all individuals can learn, grow, and thrive.

Through compelling storytelling, this position advances ACE's vision of cultivating a vibrant university community where individuals feel valued, connected, and empowered to reach their fullest potential. The Communications and Content Manager develops and delivers content that highlights inclusion, meaningful engagement, and the impact of academic and community-building initiatives.

This role communicates ACE's work to a wide range of internal and external audiences, including prospective and current students and families, faculty, alumni, donors, academic peers, and public stakeholders at the local, state, and national levels.

With a strong emphasis on digital storytelling, the manager creates compelling written, visual, and multimedia content, including short-form video, social media, email campaigns, and website content, that highlights ACE's programs, research, scholarship, creative work, and people.

This role requires a deep understanding of audience engagement and platform strategy, with the ability to tailor messaging for clarity, relevance, and impact across channels.

Collaboration is central to this position. The Communications and Content Manager works closely with faculty, staff, student groups, and university partners to translate complex ideas into clear, engaging communications. This individual serves as a strategic partner and creative resource, helping stakeholders effectively communicate their work and goals.

This position reports to the Director of the Office of Academic and Community Engagement

Knowledge, Skills, Abilities and/or Competencies

Strong project management skills, with the ability to manage multiple priorities and deliver projects from concept through completion
Demonstrated ability to think strategically and develop and implement effective content and marketing strategies
Excellent writing, editing, and storytelling skills, with the ability to produce clear, accurate, and engaging content
Strong digital communication skills, including experience with web, social media, email platforms, and content management systems
Ability to analyze performance metrics and use data to inform strategy and improve outcomes
Ability to maintain and enforce brand standards, including management of templates, assets, and shared design platforms
Ability to supervise and mentor student employees or creative teams, providing structure, feedback, and direction
Strong interpersonal and collaboration skills, with the ability to work effectively across teams in a fast-paced environment

Physical Demands

| Normal for office environment.

Is driving a responsibility of this position?

No

Is this a Position of Trust?

No

Does this position have operation, access, or control of financial resources?

No

Does this position require a P-Card?

No

Is having a P-Card an essential function of this position?

No

Does this position have direct interaction or care of children under the age of 18 or direct patient care?

No

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)

No

Credit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the

UGA Credit Background Check website .

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the

UGA Background Check website .

Duties/Responsibilities

Duties/Responsibilities

Content Strategy & Management

Lead the development and execution of a comprehensive, digital-first content strategy aligned with ACE's mission and goals
Develop and maintain an editorial calendar to support consistent, strategic storytelling across platforms
Create high-quality written, visual, and multimedia content for digital platforms, including website, social media, and email communications
Produce and manage short form video and other engaging multimedia content
Ensure all content is accurate, clear, and aligned with university messaging and standards.
Serve as a steward of ACE's visual and editorial identity, ensuring all communications adhere to university branding guidelines and maintain a consistent voice and tone
Maintain and manage brand assets, templates, and shared design platforms, including Canva, ensuring materials are current, organized, and compliant with approved standards
Draft and support the development of press releases and external communications as needed
Establish and oversee a student creative team, including recruitment, training, and supervision, to support content creation and communications initiatives
Percentage of time

45

Duties/Responsibilities

Digital Platforms & Communications

Manage and update ACE's website to ensure content is current, accurate, and user-focused.
Oversee and manage ACE's social media channels, including LinkedIn and Instagram, with responsibility for content planning, publishing, and audience engagement
Develop and execute email communications and marketing campaigns, including support for office newsletters
Monitor and analyze performance metrics across digital platforms and use insights to inform strategy, improve engagement, and optimize content performance
Percentage of time

25

Duties/Responsibilities

Collaboration & Stakeholder Engagement

Partner with faculty, staff, and university stakeholders to identify communication needs and opportunities
Translate complex academic and programmatic information into accessible and engaging content for a broad audience
Serve as a communications resource and advisor to support effective messaging across ACE
Percentage of time

15

Duties/Responsibilities

Project Management & Program Marketing

Coordinate multiple content projects simultaneously, ensuring timely delivery and alignment with priorities
Lead end-to-end marketing and promotion of ACE events and programs, including strategy development, content creation, and distribution across campus and community audiences
Percentage of time

10

Duties/Responsibilities

Other Duties as Assigned

Perform other related duties as assigned

Percentage of time

5

Contact Information

Recruitment Contact

Contact Details

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name

Bethany Bagwell

Recruitment Contact Email

bethany.bagwell@uga.edu

Recruitment Contact Phone

Posting Specific Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

Resume/CV
Cover Letter
Optional Documents

Portfolio
Media Portfolio
Writing Sample
Sample Publications
Other Documents #1
Other Documents #2