Front Office Strategy Consulting - Service & Support Strategy Manager

Corporate Strategy Manager
Job Overview:
T-Mobile's Strategy, Development & Partnerships team partners with leaders across the company to tackle high‑impact business problems, evaluate growth opportunities, and shape the future of the Un‑carrier. As a Corporate Strategy Manager, you will support critical initiatives that influence long‑term direction, customer experience, growth priorities, and business performance. Projects may include evaluating new businesses and partnerships, assessing emerging technologies, supporting product and go‑to‑market strategies, improving core business performance, and shaping the evolution of the portfolio of products and services. You will own workstreams within larger strategy projects, structure complex problems, develop analyses, build financial and decision‑making models, synthesize insights, and help translate recommendations into clear executive‑ready materials. You will work closely with cross‑functional partners and senior strategy leaders to support decisions on some of the most important priorities. This role is located in Bellevue, WA and offers a hybrid work environment with three days per week in office.

Job Responsibilities

Own key workstreams within strategic projects, with guidance from strategy leaders.

Break down ambiguous business questions into clear hypotheses, work plans, analyses, and decision points.

Conduct quantitative and qualitative analysis, market sizing, competitive benchmarking, customer analysis, financial analysis, business performance diagnostics, and trend assessment.

Build financial models, case, scenario analyses, and other decision‑making tools to evaluate strategic options.

Synthesize complex analysis into clear insights, recommendations, and business implications.

Partner with teams across product, finance, technology, marketing, sales, operations, and customer experience to gather input, align on assumptions, and support recommendations.

Develop executive‑ready presentations that communicate complex topics in a simple, structured, and compelling way.

Present findings and recommendations to strategy leaders, business partners, and, when appropriate, senior executives.

Stay current on industry trends, competitive dynamics, customer needs, new technologies, and business model innovation.

Education & Qualifications
Required

Bachelor's degree in Business, Finance, Economics, Statistics, Engineering, Mathematics, Computer Science, or another quantitative, technical, or analytical field.

5+ years of relevant work experience, or 4+ years of meaningful experience with an advanced degree.

Experience in corporate strategy, management consulting, investment banking, corporate development, strategic finance, product strategy, business operations, business analytics, or another role requiring problem solving and quantitative analysis.

Strong analytical, financial modeling, and business case development skills.

Experience turning data, research, and stakeholder input into actionable recommendations.

Experience developing presentations, strategic narratives, or decision materials for senior audiences.

Ability to work optimally in ambiguous, fast‑moving environments.

Strong written and verbal communication skills.

Preferred

MBA or other advanced degree in Business, Economics, Statistics or a related field.

Experience in telecommunications, technology, media, consumer services, digital products, subscriptions, marketplaces, or emerging technology markets.

Experience with large datasets, customer insights, competitive intelligence, market research, or data visualization tools.

Familiarity with AI, connectivity, digital services, consumer technology, enterprise technology, or platform business models.

What Makes This Role Exciting
This role offers the opportunity to work on high‑impact questions at the center of T‑Mobile's future. You will partner with leaders, develop a deep understanding of the telecom and technology landscape, and help shape strategies that affect millions of customers. The ideal candidate combines consulting‑style problem solving, analytical rigor, business judgment, and strong communication skills. They are comfortable with ambiguity, energized by complex questions, and motivated by turning insights into action.

Additional Information
At least 18 years of age. Legally authorized to work in the United States. Travel Required: No. DOT Regulated Position: No. Safety Sensitive Position: No. Base Pay Range: $96,200 - $173,600. Corporate Bonus Target: 15%.

Equal Opportunity Employer
T‑Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un‑carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non‑accommodation related requests.

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