User Experience Researcher & Designer (46248)

User Experience Researcher & Designer (Contract)
Location: Fort Worth, TX

Job Description
LRS Consulting Services is seeking a User Experience Researcher & Designer for an opportunity with our client in Fort Worth, TX. The role is part of the Experience Design and broader Marketing team, focused on understanding and shaping user needs to support our financial services for military families.

Key Impact
The user experience research and design will influence how the company communicates its unique value proposition to prospective clients, helping them choose our services for financial security.

Responsibilities

Execute design and/or research efforts, gather insights, and produce UX deliverables while mentoring others.

Elevate and improve UX maturity across supported teams.

Understand and influence stakeholders and agile teams to improve the user experience.

Plan, conduct, and analyze quantitative and qualitative studies, including surveys, usability tests, and interviews.

Support workshops and facilitate research discussions.

Advocate for user research and design throughout the software development lifecycle.

Communicate research findings and design recommendations to business stakeholders, IT, marketing, and design leaders.

Integrate research into end‑to‑end client journeys and validate new designs through user feedback sessions.

Mentor junior researchers and designers.

Qualifications

Degree in Human‑Computer Interaction, Human Factors, Interaction Design, Psychology, or related field, or equivalent real‑world experience.

4–7 years of experience in UX research and design, managing both qualitative and quantitative projects.

Proficiency with research and measurement tools such as Qualtrics and UserTesting.com.

Experience creating and using UX deliverables in tools such as Figma.

Strong understanding of current and emerging KPIs and success metrics (e.g., NPS, CSAT, CES, SUS).

Ability to translate insights into actionable stories and influence decision makers.

Knowledge, Skills and Abilities

Passion for leadership and career growth.

Commitment to psychological safety and compassionate collaboration.

Comfortable communicating with and influencing leaders at all levels.

Advocacy for UX maturity and its value to the organization.

Knowledge of UX trends and ability to innovate in ambiguous situations.

Collaborative mindset, balancing user perspective with stakeholder objectives.

Compensation
The base range for this contract position is $50–$70 per hour, depending on experience and location. Individual pay is determined by role, level, job‑related skills, experience, and education.

Additional Information
In some cases, LRS Consulting uses generative artificial intelligence (AI) in support of its hiring processes. LRS takes steps to ensure the use of AI does not result in discrimination. If AI is used for this position, you will be notified and can opt out by contacting

Questions@lrs.com .

LRS is an equal‑opportunity employer. Applicants will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship, status, or protected veteran status.

Fraud Prevention
If you receive a suspicious offer or communication claiming to be from us, do not share any personal or financial information. Notify us via the contact page. All legitimate correspondence will come from an email address ending in

@lrs.com .

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