Senior Account Manager

dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion. As both a payments processor and a merchant of record, we help merchants enter fast-growing markets.

Position Overview
We are looking for an experienced Account Manager to join our team. In this role you will oversee a portfolio of global clients, identify new business opportunities, and build lasting partnerships. Your work will directly drive revenue growth through upselling and cross‑selling to existing clients.

Key Responsibilities

Manage and grow a portfolio of strategic client accounts across global markets

Build strong, long‑term relationships with clients by understanding their needs and delivering tailored solutions

Identify opportunities to upsell and cross‑sell additional products and services to existing clients

Collaborate with internal teams to ensure the successful delivery of our solutions

Serve as a regional expert, providing insights to support the broader sales and account management strategy

Represent the company at industry events, conferences, and through professional networking

Contribute to the development and implementation of growth‑oriented operational strategies

Qualifications

5+ years of B2B sales or account management experience, preferably in a tech or fintech company

Demonstrated success in upselling and cross‑selling within existing accounts

Excellent relationship‑building, communication, and negotiation skills—especially with senior stakeholders

Ability to manage multiple complex projects and accounts simultaneously with attention to detail

A well‑established business network and experience developing strategic partnerships

Willingness to take smart risks backed by deep customer understanding and solid strategy

Fluency in English is required (other languages are a plus)

Ability and willingness to travel internationally

Benefits

Flexible schedules driven by performance

Dynamic fintech environment that encourages creativity and innovation

Referral bonus program for successfully recruiting new talent

Monthly social budget to spend time with the team, either in person or remotely

Support for housing arrangements to work in our coworking locations worldwide

Work Style
We focus on impact and productivity over fixed hours. Teams combine self‑managed focus time with moments of in‑person connection in our collaboration hubs.

#J-18808-Ljbffr