Director, Claims

Director, Claims
Safety National is an industry leader in specialty insurance and reinsurance.

Role Description
As the Director, Claims, you will play a critical leadership role overseeing Excess Workers' Compensation claims operations while managing and developing a team of Claims Managers and Analysts. You will be responsible for handling complex excess workers' compensation claims from assignment through closure, while providing strategic oversight of claim evaluation, reserving, settlement negotiations, litigation management, and third-party administrator performance. You will collaborate closely with underwriting, medical management, reinsurance, and executive leadership to ensure high-quality claim outcomes, effective risk management, and exceptional service to our customers.

You will lead regional claims operations by directing claim assignments, conducting quality reviews and audits, overseeing aggregate claim administration, monitoring reserve and settlement authority compliance, and supporting the professional growth of claims staff. Your expertise will help drive operational excellence, maintain strong broker and client relationships, and contribute to the continued success of Safety National's Workers' Compensation Claims organization.

Qualifications

Bachelor's degree from an accredited college or university is required.

10 or more years of Workers' Compensation claims adjusting experience with an insurance carrier or Third-Party Administrator. Experience handling Excess Workers' Compensation claims is strongly preferred.

Demonstrated experience supervising claims professionals and managing regional claims operations.

Strong knowledge of workers' compensation claim handling, reserving practices, settlement negotiations, litigation management, and medical management strategies.

Experience working with TPAs, self-administered accounts, and large-loss claim oversight.

Strong organizational, analytical, written, and verbal communication skills.

Proficiency with Microsoft Excel, Word, and Outlook.

Must be a motivated, self-starter with the ability to work independently.

Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future.

Preferred Qualifications

Prior supervisory experience is preferred.

Experience adjusting Workers' Compensation claims across multiple jurisdictions.

Experience managing aggregate excess workers' compensation claims and coordinating claim activity across specific and aggregate exposures.

Experience partnering with underwriting teams regarding account analysis, statutory developments, and complex client matters.

Benefits
We offer a comprehensive total rewards package that includes base salary, holiday bonus, and incentive awards. Highlights include generous health, dental, and vision coverage; health savings accounts; a 401(k) retirement savings match and an annual profit sharing contribution; family-forming benefits for adoption, fertility, and surrogacy; generous paid time off and paid holidays; paid parental and caregiver leave; a hybrid work environment; and company-paid life insurance and disability. We also provide professional growth and development opportunities, employee recognition, and well-being programs.

Compensation
The target base salary range for this position is $116,500 to $150,500. Compensation for the successful candidate will consider the candidate's particular combination of knowledge, skills, competencies, experience and geographic location.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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