JCPenney is seeking a Customer Experience Supervisor I to drive profitable sales growth by coaching associates, delivering company training initiatives, and leading checkout experience strategies.
You will model exceptional customer service, manage staffing for peak times using POS and satellite stations, monitor performance metrics, and partner with store leadership to achieve iCAP goals while ensuring a safe, welcoming shopping environment for customers and associates alike.
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Customer Experience Lead - Coaching & Checkout Mastery
JCPenney · Port Reading, NJ, USA ·
- Pay:
- 31.684 - 38.572
- Job type:
- Full Time