A&D Knowledge Manager AI-Enabled &

About Oliver Wyman
Oliver Wyman, a Marsh (NYSE: MRSH) business, is a management consulting firm driven by deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments.

About the Role
Oliver Wyman is seeking a Knowledge Manager to support A&D for the Americas region, with a strong focus on the US market and related Private Capital work. A&D is a specialized sector within the Oliver Wyman consulting business, covering commercial aerospace, defense, space and government services with broad expertise across corporate growth, commercial strategy, transformation, operational effectiveness, and Private Capital‑related work. This is a business‑facing Knowledge Management role for someone who can build trusted relationships with senior stakeholders, understand sector priorities, and turn project experience and intellectual capital into practical, reusable knowledge assets. The role requires strong ownership, proactivity, and the ability to drive initiatives from idea through execution and adoption.

The successful candidate will work closely with A&D leadership, Partners, Consultants, Knowledge Services colleagues, and related support functions. They will help shape and deliver the A&D knowledge agenda, strengthen knowledge capture and reuse, and advance practical AI‑enabled ways of working across KM workflows.

The ideal candidate has a background in knowledge management, consulting or research, strong stakeholder management skills, and the ability to operate with structure, pace, and independence. Experience or strong interest in A&D and/or Private Capital is preferred.

Key Responsibilities

Build trusted relationships with A&D Americas and relevant Private Capital stakeholders

Translate business priorities into clear KM priorities, initiatives, and routines

Create a regular cadence with the team to identify needs, track progress, and ensure follow‑through

Build internal networks to connect the team with the right experts, content, and support

Capture and codify high‑value knowledge from projects, proposals, and sector work

Develop and maintain reusable assets with the A&D team

Keep knowledge repositories structured, current, and easy to use

Embed core KM routines, including project closeout, content refresh, and knowledge tool usage

Promote reuse of knowledge assets across A&D Americas and relevant Private Capital work

Train consultants in proper use of knowledge tools and KM processes

Drive A&D knowledge development initiatives from planning through execution

Identify knowledge gaps and work with the business to close them

Support business development and project delivery with targeted knowledge input

Promote practical use of approved AI tools in KM workflows

Identify AI‑enabled opportunities for knowledge capture, retrieval, synthesis, and reuse

Help test and scale AI use cases that improve access to knowledge and team efficiency

Encourage AI‑fluent ways of working across the A&D knowledge agenda

Experience Required

Bachelor’s degree required

3+ years’ experience in knowledge management, consulting, research, or business development

Experience or strong interest in A&D and Private Capital preferred

Experience working with senior stakeholders and cross‑functional teams

Strong PowerPoint and Excel skills

Experience using SharePoint, Teams, knowledge platforms, and AI tools preferred

Skills and Attributes

Strong ownership mindset and ability to deliver end‑to‑end

Proactive, self‑driven, and comfortable chasing input and decisions

Growth mindset, curiosity, and willingness to learn

AI‑fluent and open to new ways of working

Strong stakeholder management and influencing skills

Able to build internal networks and navigate the organization effectively

Commercially minded and focused on practical business value

Structured, reliable, and detail‑oriented

Ability to operate under pressure and tight deadlines, handling several tasks at one time

Ability to manage sensitive intelligence that is subject to US export control regulations

What Success Looks Like

A&D Americas has a clear, active, and business‑aligned knowledge agenda

Priority knowledge assets are captured, maintained, and reused

Stakeholders see KM as practical, responsive, and business‑relevant

Knowledge initiatives move from plan to execution and adoption

AI‑enabled KM use cases are identified, tested, and embedded where useful

Why Join Us?

Join a global, high‑impact consulting firm with deep industry expertise, bold innovation, and a collaborative culture

Work closely with senior A&D Americas and Private Capital stakeholders on business‑critical knowledge priorities

Help shape the knowledge agenda for a high‑priority sector team in the Americas

Be part of a supportive, entrepreneurial team culture with opportunities to own initiatives end‑to‑end

This is a hybrid role that requires a presence in the office 3 days per week. There is no option to be fully remote.

The applicable base salary range for this role is $95,000 to $126,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case‑by‑case basis. In addition to the base salary, this position may be eligible for performance‑based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401(k) savings and other retirement programs as well as employee assistance programs.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@marsh.com.

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