Chewy seeks a highly creative Program Manager for its WOW team to own and evolve customer lifecycle experiences that delight pet parents and pets. You will partner across Customer Care, Brand Marketing, PR/Social, Merchandising, Product, and more to measure impact and scale initiatives.
Bring 5+ years in program management, strong written communication, and a data-driven mindset to drive engagement, retention, and overall customer sentiment while navigating ambiguity and influencing stakeholders.
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Customer Experience Program Lead — WOW Experiences
Chewy · Plantation, FL, USA ·
- Pay:
- 86.500 - 138.500
- Job type:
- Full Time