Remote Customer Solutions Specialist

Working remotely, the full-time hourly Remote Customer Solutions Specialist will assist customers by analyzing situations, providing strategic solutions, and ensuring they have up-to-date information about their orders while collaborating with various departments.
Key responsibilities

Analyze customer situations and provide strategic solutions using best practices
Ensure customers receive complete and accurate information regarding their orders
Collaborate with other departments to support customer needs and maintain relationships during escalated situations

Required qualifications

Proficiency with Office 365 and Windows system/internet navigation
Typing speed of at least 40 words per minute
Consistent internet speeds of 75mbps download and 10mbps upload
Legal residency in specified states
No degree required; relevant skills and experience are valued