Loyalty Marketing Coordinator

Regal Cinemas - Corporate Knoxville, TN 37920, USA

Description
The Loyalty Coordinator is the “behind-the-scenes producer,” keeping loyalty and subscription initiatives running smoothly coordinating projects, aligning cross-functional teams like an ensemble cast, and ensuring timelines, updates, and communications stay on track. This role helps turn plans into polished “productions,” supporting reporting and presentations while helping each initiative launch with the energy of a blockbuster opening weekend.

Responsibilities

Coordinate and execute loyalty and subscription program initiatives, ensuring projects stay on track from planning through launch.

Manage project timelines and deliverables using tools like Monday.com, tracking milestones, dependencies, and risks.

Partner cross-functionally with Marketing, Operations, Technology, Finance, Guest Services, and external vendors to drive alignment and execution.

Develop executive‑ready presentations and support business reviews, program updates, and strategic recommendations.

Facilitate communication across teams, ensuring clear updates, follow‑ups, and accountability on key initiatives.

Support reporting and analytics, including compiling performance metrics, maintaining dashboards, and organizing data for insights.

Provide operational and administrative support, including meeting coordination, documentation, vendor management, and process improvements.

Qualifications

Bachelor's degree in Marketing, Business Administration, Communications, or related field preferred.

1‑3 years of experience in project coordination, marketing, loyalty programs, customer engagement, or related business functions.

Strong proficiency in Microsoft PowerPoint, Excel, Word, and Teams.

Experience using project management tools such as Monday.com, Asana, Trello, or similar platforms.

Excellent written and verbal communication skills.

Strong organizational skills with the ability to manage multiple priorities and deadlines simultaneously.

High attention to detail and commitment to accuracy.

Benefits

Free movie passes and discounted concessions at any Regal location

Paid vacation time and sick leave to support a healthy work‑life balance

Eligibility to participate in our 401(k) retirement plan with company match after age 21 and one month of service

Summer half‑day Fridays during the summer season

Medical and prescription coverage, with company contributions toward the cost

Company‑paid life insurance and disability insurance at no cost to employees

Dental, vision, and supplemental life insurance options available for employees and their dependents

Additional coverage options including accident, critical illness, and hospital indemnity insurance

Inclusion & Belonging
At Regal Cineworld, we believe our strength comes from the diversity of our people. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to bring their authentic selves to work. Our commitment to inclusion and belonging embraces all aspects of identity, including gender, ethnicity, age, disability, sexual orientation, religion, and background.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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