Technical Writer

About UltraSource

Since our founding in 1883, UltraSource has served the processing and packaging equipment needs of thousands of companies worldwide in the meat and poultry, seafood, and dairy industries. Our comprehensive offering includes hundreds of products that enable us to custom tailor equipment solutions that meet the production line objectives, labor goals, budget constraints and brand image of our customers.

Position Summary

UltraSource is seeking a highly organized and detail-oriented Technical Writer to join our growing team. This role bridges Marketing, Engineering, Manufacturing, and Product Management by transforming complex technical information into clear, accurate, and user-friendly documentation.

The ideal candidate has exceptional writing and editing skills, enjoys learning technical products, and can work collaboratively with cross-functional teams to create customer-facing and internal documentation. This position plays a critical role in ensuring our products are supported by high-quality manuals, work instructions, technical literature, and marketing content that enhances the customer experience and supports operational excellence.

Responsibilities

Technical Documentation

Create, edit, and maintain equipment operation, installation, maintenance, and safety manuals

Develop technical documentation that complies with company standards, regulatory requirements, and industry best practices

Translate complex engineering concepts into clear, concise, and easy-to-understand instructions for customers and internal teams

Manage document revisions and version control to ensure all documentation remains accurate and up to date

Engineering & Manufacturing Support

Collaborate with engineering, manufacturing, quality, and product management teams to gather technical information

Develop manufacturing work instructions, assembly procedures, testing documentation, and standard operating procedures (SOPs)

Assist with documentation for new product introductions, engineering changes, and continuous improvement initiatives

Ensure documentation accurately reflects product design and manufacturing processes

Marketing & Sales Content

Support the marketing team by developing technical product literature, specification sheets, product comparison guides, FAQs, and website content

Partner with marketing to ensure technical accuracy across brochures, presentations, product pages, videos, and other customer-facing materials

Help communicate product features, benefits, and applications in language appropriate for target audiences

Documentation Management

Maintain documentation libraries, templates, style guides, and document control systems

Ensure consistency in formatting, terminology, branding, and technical standards across all documentation

Recommend process improvements that increase documentation efficiency and quality

Other Duties as Assigned

UltraSource is a growing, entrepreneurial organization where team members are encouraged to be adaptable and contribute beyond their primary responsibilities when needed. As business priorities evolve, this position may take on additional projects and responsibilities that support company objectives and customer success.

Required Qualifications

Bachelor's degree in Technical Writing, English, Communications, Engineering, Industrial Technology, or a related field

Technical writing experience, preferably in manufacturing, industrial equipment, engineering, food processing, or related industries

Exceptional writing, editing, proofreading, and organizational skills

Ability to understand and communicate complex technical concepts clearly

Experience working with engineering drawings, specifications, and technical documentation

Proficiency with Microsoft Office Suite

Experience using Adobe Acrobat and document publishing software

Strong attention to detail and document accuracy

Excellent project management skills with the ability to manage multiple priorities

Strong communication and collaboration skills

What We're Looking For

Detail-oriented with a passion for accuracy and quality

Strong critical thinker who can simplify complex information

Self-starter who takes ownership of projects from concept through completion

Excellent communicator who collaborates effectively across departments

Organized and capable of managing multiple documentation projects simultaneously

Curious learner who enjoys understanding technical products and manufacturing processes

Physical Demands

Must be able to fulfill all essential job functions in a consistent state of alertness and in a safe manner. While performing the duties of this job, the employee is regularly required to sit, use hands to feel and manipulate, and requires the ability to talk and hear. The employee is occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.