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Remote Customer Experience Specialist - Member Support

Remote Jobs · New York, NY, USA · Remote ·

Pay:
35.817 - 44.083
Job type:
Full Time

YMCA of the USA (Y-USA) offers a remote-first Specialist, Customer Experience role supporting members, associations, and staff from a centralized ticketing system. You will process a wide range of transactions across multiple YMCA operating systems, ensuring data accuracy and adherence to policies and SLAs.
The role emphasizes strong attention to detail, effective communication, and independent remote work within the YESS Customer Experience Team.

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