Director, National Accounts

Second Harvest Food Bank of Middle Tennessee
Director, National Accounts
Director of National Accounts oversees sales of all purchased and assembled products and management of National Account Managers. Director applies extensive product knowledge to sell to a large complex network of accounts. The Director builds relationships with account personnel including top management, buyers, operations, logistics, finance, and agency personnel. This position maximizes sales to accounts by implementing advanced business planning, forecasting, and analytical expertise. This leader works harmoniously with internal cross functional teams. This position supports and fosters our deep commitment to diversity and inclusion, which is the foundation for creating a culture of belonging for all personnel.

Job Responsibilities

Drives sales results while providing best in class customer service.

Expands distribution of Source for Good Foods products.

Assists supply chain in prioritization of workflow (customer order fulfillment) and reviews status frequently.

Conducts sales analytics; uses this data plus insights, experience, and intuition to provide solutions to customer needs.

Works with Vice President, Social Enterprise & Supply Chain Solutions in sales budget development and tracks/reports actual results against that budget.

Directs National Account Managers by providing training, planning, workflow assignment, sets/completes annual performance goals/reviews, resolves issues promptly and rewards/disciplines staff appropriately.

Develop and/or approve all trade-based promotions and communications and ensure marketing/promotions are communicated to customers on a timely basis.

Works with Director, Social Enterprise Operations and Director, Supplier Management to provide information on trends, customer requests, and proper inventory levels.

Manages and sells-through close dated Source For Good Foods inventory at all warehouse locations.

Communicates sales priorities with National Account Managers and tracks/reports monthly status update to team.

Creates and presents business updates at weekly Staff meetings, quarterly Source For Good Foods Committee meetings, and on occasion, updates to Leadership Team and/or Townhall meetings when asked to do so.

Remains current on trends within the network as well as the external competitive environment.

Understands business implications of decisions and the impact to Net Revenue. Aligns work to strategic goals of the organization.

Set-up and Staff supplier booth at Feeding America conferences to promote Source For Good Foods capabilities.

Other tasks as assigned.

Qualifications
Education:

Bachelor’s Degree required. Degree in Business Administration or Marketing preferred.

Experience:

10+ years of sales background to include supervisory experience is required. Experience in food sales preferred.

Our pre-hire process requires acceptable results from the following: professional reference feedback, criminal background, Motor Vehicle Record. Current Driver’s License and automobile insurance are also required. Criminal backgrounds are evaluated on a case-by-case basis considering several factors (timing, frequency, severity and job relation).

Additional Information
Work with a purpose:

As the largest hunger relief organization in Tennessee, our work is uniquely rewarding, hands-on, and solutions-oriented. We are innovative, mission-focused, diverse, collaborative, values-driven, and focused on results. A career with Second Harvest ensures that you not only earn a paycheck, but also help your local community through meaningful work. If you are passionate about serving your neighbors in need and are committed to our mission of ending hunger, we invite you to join our 120+ person team in the fight against hunger, as we work to achieve our vision of a hunger-free community.

Award-winning workplace:

we are a best-in-class workplace because we are passionate and people-focused – we listen, respect, care, and challenge each other, so that our neighbors can count on us. For more than a dozen years, our employees have identified us among The Tennessean’s Top Workplaces based solely on employee surveys and feedback. There is ample opportunity to be engaged, have a work-life balance, and grow with Second Harvest.

Compensation & Benefits:

Second Harvest is proud to offer rich and affordable total compensation packages. Full-time employment includes 34+ days off, medical, dental, vision, 403b retirement (up to 3% match, 5% base, length of service vesting), disability insurance (short and long-term).

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