CRM Marketing Lead: Lifecycle & Retention

Urban Outfitters seeks a CRM Manager to lead email and in-app push strategy, lifecycle optimization, and customer retention across the lifecycle.
You will own campaigns in Salesforce Marketing Cloud, manage a team, collaborate with merchandising, web production, and creative, and translate data into impactful communication. This role requires hands-on experience, strong analytics, and a curious mindset to drive growth in a fast-paced ecommerce environment.

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