Utilities Customer Growth & Experience Strategist

Accenture is seeking a senior leader in Utilities CX to design, drive and deploy transformative service programs. You will shape and execute roadmaps across strategy, design, and technology, balancing customer outcomes with operational and financial impact.
You will lead cross‑functional teams, engage client executives, and guide workshops to translate insights into scalable, future‑state operating models. Travel may be required based on client needs.

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