Senior Director, Marketing Communications & Public Information

Salary:

$200,000.00 - $250,000.00 Annually
Location :

Aurora, CO
Job Type:

Full-Time
Department:

Operations
Division:

Marketing
Opening Date:

07/16/2026
Closing Date:

7/23/2026 11:59 PM Mountain
FLSA:

Exempt

E470 Public Highway Authority is a dynamic public agency managing the 47-mile toll facility on the eastern perimeter of the Denver Metro area. E470 serves its customers as well as provides back-office tolling services for all other toll facilities in the State of Colorado. E470 strives to provide top-notch customer service, improve safety, and save time for our drivers while being Colorado's one-stop shop for tolling services.
Description

We are seeking an experienced and strategic Senior Director, Marketing Communications & Public Information to lead the development, execution, and oversight of all organizational communications, branding, marketing, media relations, public information, and stakeholder engagement initiatives. This executive leadership role is responsible for shaping and protecting the organization's reputation while ensuring consistent, transparent, and impactful communications across all internal and external channels.

The Senior Director will serve as the organization's chief communications strategist, partnering closely with executive leadership to develop messaging that supports organizational priorities, drives public awareness, strengthens stakeholder relationships, and enhances customer engagement. The ideal candidate combines strategic vision with operational excellence and possesses extensive experience managing integrated communications, public affairs, media relations, crisis communications, digital marketing, and community outreach programs.

This leader will foster a culture of innovation, collaboration, and accountability while ensuring communication efforts effectively support the organization's mission, values, and long-term objectives.
Responsibilities

Strategic Communications Leadership: Develop and execute a comprehensive communications and marketing strategy that aligns with organizational goals and supports business objectives.
Brand Management: Serve as steward of the organization's brand, ensuring consistency in messaging, visual identity, voice, and reputation across all platforms and stakeholder interactions.
Public Information & Media Relations: Lead proactive and reactive public information efforts, serving as the primary communications liaison for media inquiries, public announcements, and organizational messaging.
Marketing Strategy & Campaigns: Direct integrated marketing initiatives designed to increase awareness, engagement, customer satisfaction, and utilization of organizational services.
Executive Communications: Develop executive messaging, speeches, presentations, board communications, talking points, and strategic communications materials for senior leadership.
Crisis Communications: Lead crisis communication planning, preparedness, and response efforts, ensuring timely, accurate, and transparent communications during emergencies or significant events.
Community & Stakeholder Engagement: Build and maintain strong relationships with community organizations, government agencies, business partners, elected officials, customers, and other key stakeholders.
Digital Communications: Oversee website content, social media strategy, digital marketing, email communications, and emerging digital engagement platforms.
Internal Communications: Develop and implement employee communication strategies that foster engagement, alignment, transparency, and organizational culture.
Content Development: Direct the creation of high-quality content including press releases, publications, newsletters, annual reports, videos, presentations, and marketing collateral.
Research & Analytics: Monitor communication effectiveness, public perception, stakeholder engagement, and campaign performance through data analysis and reporting.
Budget & Resource Management: Manage departmental budgets, agency partnerships, vendor contracts, media spending, and resource allocation.
Team Leadership & Development: Recruit, develop, mentor, and lead communications, marketing, and public information professionals while fostering a high-performing team culture.
Cross-Functional Collaboration: Partner with departments across the organization to ensure communication initiatives support operational, customer service, and strategic priorities.
Compliance & Governance: Ensure communications activities comply with applicable regulations, public information requirements, records retention standards, and organizational policies.
Additional duties as assigned.
Typical Qualifications

12 + years of progressively responsible experience in marketing, communications, public affairs, public information, media relations, or corporate communications.
7+ years of leadership experience managing communications, marketing, or public affairs teams.
Demonstrated success developing and implementing enterprise-wide communication and marketing strategies.
Extensive experience managing media relations, public information programs, crisis communications, and reputation management initiatives.
Proven expertise in brand management, strategic messaging, digital communications, content marketing, and stakeholder engagement.
Strong understanding of public sector communications, transportation, infrastructure, government relations, or regulated industry environments preferred.
Exceptional written, verbal, presentation, and interpersonal communication skills.
Strong project management, budgeting, and organizational capabilities.
Experience utilizing data, analytics, and market research to guide strategic communication decisions.
Proven ability to influence organizational leaders and effectively communicate with diverse audiences.
Experience serving as an organizational spokesperson or managing high-profile public communications highly desirable.
Education

Bachelor's degree in Communications, Public Relations, Journalism, Marketing, Public Administration, Business Administration, or a related field required.
Master's degree in Communications, Public Administration, Business Administration, Marketing, Journalism, or related discipline preferred.
Professional certifications such as APR (Accredited in Public Relations), CPM, IABC Certification, Digital Marketing certifications, or equivalent credentials are highly desirable.
E470 is an equal employment opportunity employer. We provide fair and equitable opportunities to all employees and applicants. Employment decisions are made without regard to race, color, religion, national origin, age, sex, disability, genetic information, or any other status protected by applicable laws. We are committed to maintaining a workplace where everyone is treated with respect, inclusion, and professionalism.
2026 E470 Public Highway Authority Summary of Benefits

E470 Public Highway Authority provides a competitive, comprehensive benefits package designed to support employee health, financial stability, professional development, and overall well-being.

Medical & Prescription Plan:

3 plan options to choose from

United Healthcare Low-Deductible Plan (PPO4)

Coverage plans for employee, spouse and/or dependents (100% PHA-paid)
No monthly premium for employees
Plan is eligible for an employee funded Flex Spending Account (FSA)

Kaiser Permanente No-Deductible Plan (KP-HMO 45)

Coverage plans for employee, spouse and/or dependents (100% PHA-paid)
No monthly premium for employees
Plan is eligible for an employee funded Flex Spending Account (FSA)

United Healthcare High-Deductible Plan (HDHP5)

The Authority will cover 90% of the plan premiums.
The Authority will fully fund the employee HSA Account

Plan

Employee Monthly Premium

HSA Employer Contribution

Employee Only

$56.00

$4,400

Couple

$118.00

$8,750

EE w/child

$93.00

$8,750

Family

$160.00

$8,750
Dental Plan:

Delta Dental

Coverage for employee, spouse and dependents (100% PHA-paid)
Vision Plan:

VSP

Coverage for employee, spouse and dependents (100% PHA-paid)
Life Insurance & Disability Coverage

Life Insurance coverage for employees at two times annual salary (100% PHA-paid)
Short- & Long-Term Disability for employee at 2/3 of salary (100% PHA-paid)
Employee Assistance Plan

EAP for employees and dependents (100% PHA paid)
The Employee Assistance Program provides confidential support for counseling, personal matters, financial issues, and family challenges.
Modern Health & All One Health - 6 counseling sessions per year, per incident

Retirement Plans

International City Management Association (ICMA)
PHA employees are eligible to participate in three retirement plans:

Plan

Type

Participation

Vesting

Percentage

401(a)

Automatic

100% upon enrollment

10%

401(a)

Mandatory

100% at hire

6.2% each from employer & employee

457

Voluntary

100% upon enrollment

Employer match up to $3,000

ROTH

Voluntary

Employee only

Employee election; post-tax
Time Off

PTO is a combination of Sick & Personal Leave
Employees may accumulate up to a maximum of 500 PTO hours

Length of Service

PTO Earned

One month through four years

16 Hours for each full month of service

Four years, one month through nine years

18 Hours for each full month of service

Over nine years

20 Hours for each full month of service
Paid Holidays

New Year's Day
Martin Luther King Day
President's Day
Memorial Day
Juneteenth Day
Independence Day
Labor Day
Veteran's Day
Thanksgiving Day
Day After Thanksgiving
Christmas Day
Float (Executive Director designated

Toll Reimbursement

All commuting and business-related tolls
Professional Development

Employees have access to paid professional development opportunities, including workshops, conferences, training programs, and certifications.
Work directly with your manager to identify opportunities and budget allocations.

01

Which statement below best describes the highest level of education you have completed?

High school graduate, diploma or the equivalent (GED)
Associate degree
Bachelor's degree
Master's degree
Professional degree
Doctorate degree

02

Do you have at least 12 years of progressively responsible experience in marketing, communications, public affairs, public information, media relations, or corporate communications.?

Yes
No

03

Do you have at least 7 years of leadership experience managing communications, marketing, or public affairs teams?

Yes
No

04

Do you currently live in the State of Colorado or are you able to relocate at your own expense?

Currently live in the State of Colorado
Able to relocate at my own expense
Do not currently live in Colorado and am unable to relocate.

Required Question