Universal Music Group Famehouse seeks a Sr. Manager, eCommerce Fan Services to lead day-to-day customer service operations and act as a liaison between client/artist teams, internal groups, vendors, and international partners.
You will drive operational excellence, ensure consistent, high-quality experiences for fans, coach teams, and report on trends to optimize performance across platforms and markets.
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Head of eCommerce Fan Experience & Ops
Universal Music Group · New York, NY, USA ·
- Pay:
- 79.190 - 95.000
- Job type:
- Full Time