Experience Strategy Lead — Hybrid Design & Research

ZS Associates seeks a Lead Experience Strategist to design and deliver services, products and brand experiences that solve customer problems and boost brand value. You will create maps, journeys and personas, and may contribute to visual design with wireframes and design systems.
The role involves collaborating with cross‑disciplinary teams, conducting qualitative and quantitative research, and guiding design thinking from research to prototyping. Domestic travel up to 25% is expected.

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