Multimedia Designer

Job Description
The Multimedia Designer actively collaborates and engages with instructional designers and the content production team to build engaging educational course content for online courses. The Multimedia Designer focuses on the student’s visual experience and determines how a student interfaces with interactive course content. The Multimedia Designer must have a proven understanding of effective multimedia integration in teaching and learning, visual design and UI design principles for web applications, and e-learning authoring tools, as well as the ability to thrive within a fast‑paced, collaborative environment. This position requires regular on-campus presence and occasional schedule flexibility, including evenings and weekends based on student and operational needs. Staff operate in a fast-paced, collaborative environment supporting non-traditional learners through an evolving, data‑informed model.

Education & Experience

Bachelor’s Degree required; in Graphic Design, Multimedia Design, Instructional Technology, Learning Experience Design, or a related field.

1+ years of industry experience in UI design.

Skills and Knowledge

Proven work experience as a Graphic Designer or similar role.

Demonstrated effective communication skills (written and verbal), including presentation skills.

Proven visual design and development skills with industry-standard platform/OS experience.

Experience creating design concepts and prototypes using Illustrator and After Effects, and knowledge of Premiere and Photoshop.

Familiarity with post‑production processes considered favorably.

Ability to create and refine prototypes, wireframes, flow diagrams, and user‑requirement documents.

Ability to prepare and present design recommendations based on program goals, user research, UX/UI principles, and an understanding of higher‑education regulatory requirements.

Ability to participate in design and feedback sessions and generate design recommendations.

Proven ability to prioritize and handle multiple assignments simultaneously while maintaining a positive, collegial demeanor.

Strong understanding of responsive UI design principles to deliver products across desktop, web, and mobile platforms.

High degree of creativity, interaction design, and problem‑solving skills.

Responsibilities

Create engaging, visually pleasing, and easy-to‑understand graphics and animations to enhance online course material.

Employ a learner‑centered design methodology to prototype, develop, and validate accessible user interface designs for desktop, web‑based, and mobile delivery.

Conceptualize e‑learning interface design ideas through storyboards, process flows, mockups, and prototypes.

Collaborate with instructional designers and the production team to conceptualize, define, prioritize, and build online courses.

Leverage product, interaction, and visual design skills to create engaging experiences that empower learners.

Design products with a focus on accessibility, partnering with designers, developers, and testers to create accessible instructional content.

Utilize e‑learning authoring tools to design interactive learning solutions.

Manage intake and organization of digital assets throughout the course development process.

Help create a positive and supporting team environment.

Interact with various functional team members to support their UI application needs.

Develop UI design standards and best practices for online courses that adhere to Syracuse University’s digital style guide and standards of excellence.

Research user needs, develop personas, perform task analysis, and conduct interviews to create industry‑leading user experiences for online courses.

Realize new learning experiences based on user insights and product goals.

Other duties as assigned.

Physical Requirements
Not Applicable

Tools/Equipment
Not Applicable

EEO Statement
Syracuse University is an equal‑opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

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