A leading SaaS company in the United States is seeking a Director, Global Customer Support to enhance customer experiences and operational efficiency. This role requires over 10 years of experience in customer support, strong operational knowledge, and the ability to lead teams through significant transformations. The successful candidate will define the global support strategy and drive initiatives that improve customer retention and satisfaction. This is a strategic leadership role with opportunities for substantial impact.
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Director OF Product Management
Sprout Social · New York City, NY, USA ·
- Job type:
- Full Time