Senior Associate, Brand Tech, Governance and Content Management

Overview

Senior Associate, Brand Tech, Governance and Content Management. You will play a critical role in scaling Capital One’s technology brand across international markets, working at the intersection of brand strategy, channel operations, and governance to showcase our technology stories globally.
You will build and operate systems that enable our Brand Tech team to distribute marketing efficiently and responsibly across international geographies. This includes designing channel ecosystems for each market, standardizing review processes, and leading the execution of content strategy through web and social platforms.
What you’ll do

International governance & strategy:

Build and maintain our international Brand Tech social and content governance roadmap. Define the channel ecosystem for each market, addressing geo-fencing, dark posting, and language requirements to reach the right audience.
Operational enablement:

Serve as the main point of contact for all reps on social, content, and channel operations. Develop and optimize standardized review processes for blogs and social content across international geographies in collaboration with partner teams.
Channel management & publishing:

Lead the operational execution of social channels, including scheduling and publishing, ensuring alignment with Brand processes.
Technical content execution:

Author international Brand Tech blog articles in the CMS and partner with brand strategists and the content engine team to keep landing pages well-managed and optimized.
Measurement & optimization:

Drive transparency through data by leading international Brand Tech channel reporting (social, blog, site). Collaborate with partner teams to report on page performance, make recommendations, and incorporate findings into the broader reporting structure.
Cross-functional collaboration:

Partner with the content engine team to ensure global Brand Tech site alignment, attend content syncs to prevent duplication of work, and leverage shared resources.
Who you are

You want to be an

EVIDENCE-BASED MARKETER .
Your curiosity is endless. There’s always something else to learn.
You’re flexible and not afraid of change — you welcome the challenge.
You share your point of view, but seek out what might be missing and listen.
You have big ideas and know the best ones are driven by proof, persistence and patience.
You’re a storyteller. You simplify the complex and compel your audience to act.
You know how to enjoy yourself. While fun isn’t mandatory, it tends to follow you.
You care—about the work, your team and the customers you serve.
Basic Qualifications

Bachelor’s Degree or military experience
At least 3 years of experience in marketing operations or content management
At least 2 years of experience managing site and social content
At least 1 year of experience in Brand Governance, identifying, evaluating and taking action to mitigate brand risk
Preferred Qualifications

Experience in international market expansion or managing marketing in a highly regulated industry
Experience navigating complex legal and compliance review cycles
Proficiency with social media management tools (such as Sprinklr, YouTube) and Content Management Systems (CMS)
Exceptional written and verbal communication skills
Strong problem solving and analytical skills
Ability to self-manage and escalate potential roadblocks
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. This salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Sales Territory: $87,700 - $100,100; McLean, VA: $96,500 - $110,100; New York, NY: $105,300 - $120,100; Richmond, VA: $87,700 - $100,100. Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered will be reflected in the offer letter.
This role is also eligible to earn performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with applicable laws regarding criminal background inquiries.
If you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information provided will be kept confidential and used only to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please email Careers@capitalone.com. Capital One does not provide, endorse nor guarantee third-party products or other information available through this site.
Capital One Financial is made up of several entities. Positions posted in Canada are for Capital One Canada, in the United Kingdom for Capital One Europe, and in the Philippines for Capital One Philippines Service Corp. (COPSSC).

#J-18808-Ljbffr