Sr. Account Executive - NA Head of Specialized Account Management, B2B Fintech P

Role Overview

The Head of Account Management will lead the B2B Fintech Partnerships Account Management team within the NA B2B Fintech Partnerships team. This individual will be responsible for managing and growing existing client relationships across diverse fintech and partner B2B verticals—including Accounts Payable (AP), Accounts Receivable (AR), Expense Management, Travel, Fleet, Construction, Healthcare, Advertising Spend, and others. This role requires a strategic leader who can drive client success, ensure delivery against commitments, and foster growth through cross-selling across all areas of Visa. This position reports to the NA Head of B2B Fintech Partnerships and will work closely with internal stakeholders such as Finance, Legal, Marketing, Product, and Client Services to deliver exceptional outcomes for clients and Visa.
This role requires strategic leadership, strong team leadership skills, innovation, collaboration, and creative problem-solving skills in a highly matrixed environment. The incumbent will bring prior experience in establishing mutually beneficial partnerships and solution selling, as well as a deep knowledge of B2B payments and related technology. The candidate should be creative and hands-on, have a bias towards action, and inspire others with their vision.

Key Responsibilities
Lead and Manage a Team: Provide strategic leadership to the Account Management team, fostering an inclusive, high-performing culture. Develop talent and ensure alignment with Visa's values and business objectives.

Client Relationship Management: Serve as the primary point of contact for key clients across multiple verticals. Drive client delight through proactive engagement, strategic account planning, and delivery of agreed outcomes. Ensure clients adhere to signed issuance agreements and compliance standards.

Strategic Account Planning & Growth: Develop and execute account plans to drive payment volume (PV), revenue growth, and client satisfaction. Identify cross-sell opportunities into other Visa Commercial Solutions offerings and partner closely with Account Executives on the Enabler, Merchant and Fintech teams to drive further growth with relationships across broader Visa. Partner with clients to grow acceptance, reduce fraud, and optimize performance.

Stakeholder Collaboration: Work cross-functionally with Finance, Legal, Product, Marketing, and Client Services to deliver on client commitments. Influence internal and external stakeholders to achieve strategic objectives.

Market & Innovation Leadership: Continuously review client strategies, market trends, and competitive landscapes to identify opportunities for innovation. Position Visa as a thought leader in commercial payments and B2B fintech solutions.

Execution Excellence: Maintain a strong focus on deliverables and execution, ensuring timely and high-quality outcomes. Monitor and report on account performance, pipeline, and revenue targets.

Qualifications

Basic Qualifications

12 or more years of work experience with a Bachelor's Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA/JD/MD), or a minimum of 5 years of work experience with a PhD

Preferred Qualifications

15 or more years of experience with a Bachelor's Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience

15-18+ years of relevant business development experience, preferably in the B2B payments industry

Understanding of payment systems (card networks, Wires, ACH, RTP, digital wallets). Experience with network, issuer, processor or accounting software partners

Experienced solution sales leader with a record of delivering results; ability to identify the path forward to partner, structure creative financial partnership constructs, and demonstrate success in contract negotiations

Strong customer-facing communication skills and technical aptitude. Ability to explain complex business and technical concepts to broad audiences

Natural collaborator with excellent communication skills and executive presence. Self-motivated and comfortable with ambiguity, able to influence multiple levels and organizations

Excellent communication and presentation skills. Executive presence; comfortable presenting to the C-suite

Superior strategic, problem-solving and analytical skills, with ability to communicate a clear vision to the team and clients

Demonstrated thought leadership and ability to challenge the status quo to innovate and differentiate

Bachelor's Degree and MBA or an advanced degree is highly desirable

Other

Work Hours : Varies based on department needs.
Travel Requirements : This position requires travel 5-10% of the time.
Mental/Physical Requirements : This position will be performed in an office setting. The role may require sitting and standing at a desk, and frequent use of standard office equipment.
Compliance : Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa will also consider qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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