Walters Recycling seeks a Customer Experience Team Lead to act as a liaison between the Customer Experience Team and Management, ensuring outstanding service. The Lead will manage a CER team daily, motivate, coach, and coordinate staffing, training, and recognition programs, reporting to the Customer Experience Manager.
Responsibilities include directing calls, evaluating processes, providing performance feedback, and assisting with hiring and development.
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Customer Experience Lead: Coaching, Training & Process Improvement
Jimmy Jazz · Blaine, MN, USA ·
- Pay:
- 35.817 - 38.572
- Job type:
- Full Time