Customer Experience & Process Improvement Lead (Hybrid)

Sentry Insurance in Stevens Point, WI seeks a Business Relationship & Improvement Delivery Manager to lead delivery and improvement initiatives, focusing on customer service and back office operations. The role is hybrid and involves coordinating across departments and stakeholders.
The ideal candidate has 5+ years of experience in project coordination and process improvement, with Lean Six Sigma Green Belt preferred and strong communication skills. Travel may be required.

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