TreviPay is seeking a Customer Experience Supervisor to lead a team of service professionals in Overland Park, KS. You will drive world‑class service, oversee daily communications with clients and merchants, and align metrics with strategic initiatives.
The role demands strong leadership, coaching, and ongoing process improvements across the contact center, with a focus on timely, accurate responses and the development of training materials and scripts to elevate the customer experience.
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Customer Experience Lead — Team Coaching & Process Improvement
Socket.dev · Overland Park, KS, USA ·
- Pay:
- 60.000 - 85.000
- Job type:
- Full Time