Retail Sales Admin

We’re looking for a Retail Sales Administrator to keep our retail business running smoothly behind the scenes. As HydroJug grows its presence across regional and national retail partners, the operational complexity grows with it — more vendors, more deadlines, more moving pieces. This role exists to make sure none of that falls through the cracks.
You’ll work closely with our account managers and cross-functional teams to handle the full range of account administration tasks: vendor and item setup, assortment and price planning, sample coordination, creative assets, contracts, buying windows, billing, shipments, and more. You’re the connective tissue between what our sales team is selling and what actually gets executed.
This is a detail-oriented, deadline-driven role. The right person is highly organized, comfortable navigating ambiguity, and takes real ownership over keeping things on track.
What You’ll Own

Account and vendor setup across retail partners — new account onboarding, portal access, vendor compliance documentation
Item setup and maintenance: SKU creation, pricing, assortment submissions, and updates across retailer systems
Assortment and price planning support — working with account managers to prepare submissions for buy windows and seasonal reviews
Sample coordination — tracking requests, routing samples to the right contacts, and managing timelines
Creative asset management — collecting, organizing, and submitting photography, copy, and brand assets to retail partners
Deadline tracking across all key vendor milestones: contracts and terms, buying windows, product launches, billing and payment schedules, shipment windows, and marketing and PR events
Cross-functional coordination with sales, operations, marketing, and finance to ensure account needs are executed on time
Maintaining accurate records and documentation across all active retail accounts
Who You Are

2–4 years of project management, sales operations, or administrative experience — ideally in retail, CPG, or consumer products
Familiar with how retail vendor and item setup systems work; experience with portals like 1WorldSync, SPS Commerce, or retailer-specific systems is a plus
Exceptionally organized with strong attention to detail — you track deadlines proactively and don’t need to be chased
A clear communicator who can work across teams and flag issues early when something is at risk of slipping
Comfortable with ambiguity — retail ops rarely goes perfectly, and you know how to problem-solve and keep things moving
Proficient in Excel or Google Sheets; experience with ERP or order management systems is a plus
Compensation

Base Salary:

commensurate with experience
How Success Is Measured

On-time completion of vendor setup, item setup, and buying window submissions
Chargeback rate — minimizing errors and compliance issues with retail partners
Feedback from account managers and cross-functional partners on execution quality and responsiveness
About HydroJug

HydroJug is one of the fastest-growing hydration brands in the country. Founded in 2016 in Ogden, Utah, we\'ve built a brand that resonates deeply with health-conscious, active consumers — and we\'ve done it by staying close to our community, moving fast, and making products people actually love.

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