Sales Admin - Retail Account Manager

OVERVIEW
The Regional Manager's focus is developing and selling to the Law Enforcement and Public Safety agencies in the designated market.

RESPONSIBILITIES

Service existing accounts, obtain orders, and establish new accounts by planning and organizing a daily work schedule to call on existing or potential customers.

Adjust the content of sales presentations by studying the customer type and competitive environment.

Identify sales opportunities, assist in guiding the account to the correct product, and request sales quotes from Customer Service.

Submit orders to customer service by referring to part numbers and agency purchasing guidelines.

Keep management informed by submitting activity and results reports.

Leverage the company CRM system daily to build and manage the sales pipeline, inform revenue and demand guidance, measure KPIs, and optimize performance.

Utilize CRM data to analyze the marketplace, build pipeline business, develop deeper market penetration, and seek to displace the competition.

Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.

Respond to customer inquiries within 24 hours.

Recommend changes in products, service, and policy by evaluating results and competitive intelligence.

Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.

Establish good working relationships with vendor reps and develop excellent product knowledge.

Maintain professional and technical knowledge by attending regional trade shows and training events, reviewing professional publications and competitor’s catalogs, and establishing personal networks with key customers and vendors.

Contribute to team effort by accomplishing related results as needed.

Perform other duties as assigned by Management.

Report directly to the VP of Sales or Regional Sales Director.

Manage the regional sales budget.

QUALIFICATIONS

Customer Service

Meeting Sales Goals / Closing Sales

Territory Management

Negotiation

Two or more years of law enforcement or emergency services sales experience

Four-year degree or equivalent experience in Business Sales and Marketing

Law Enforcement / Military Experience a plus

Average at least 12 physical sales calls per week

Set up at least two regional vendor demonstrations per year

Ability to present information to individuals or groups and to communicate effectively

Ability to handle and complete multiple projects within deadlines

Must be able to meet sales goals and generate and close sales

Must be skilled with personal computers, MS Office products, and the Internet

Detail and result oriented

Ability to accomplish tasks and processes accurately and completely

Ability to facilitate the flow of work for a process or procedure

Ability to actively participate as a member of a team to move toward the completion of goals

Ability to adhere to Company policies and procedures

Ability to adhere to Company safety policies and procedures

Must present a clean, professional image

Must keep work environment clean, presentable, and safe

Ability to pass criminal background check

Must have a record of stability with employment history

Must maintain a reliable personal vehicle

Must have an 'owner not renter' mentality

Must live in the Southern NE area (RI, Southern MA, Eastern CT)

Benefits

Medical, dental & vision insurance

401(k) with company match

Employer paid life insurance and AD&D

Employer paid disability

Wellness program

Adoption assistance

Tuition assistance

Employee assistance program

Work life balance

Paid time off (PTO), sick leave and paid holidays throughout the year (consistent with relevant state law and company policies)

The Safariland Group believes in the benefits of a diverse workforce and is committed to equal opportunity and affirmative actions. We pride ourselves on hiring and developing the best people, without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law.

For those applicants with disabilities, if you require reasonable accommodation in searching for a job opening or submitting an application, please contact us by calling 888‑469‑6455.

All employment decisions are solely based on the applicant's qualifications as they relate to the requirements of the position.

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