Relationship Manager CB

Overview

RELATIONSHIP MANAGER CB
Develops and manages relationships with commercial clients in the assigned business segment and/or geographic areas. Presents a variety of product solutions to client needs. Provides responsive, quality service. Approves transactions within delegated authority. Manages overall relationship profitability and portfolio risk and is responsible for profitable growth of the portfolio assigned. This may be accomplished through active calling efforts and referrals from existing customers, providing the CNB exemplary level of service, identifying and promoting solutions to customer needs, and maintaining an active calling program.
Responsibilities

Identifies develops and builds profitable relationships with prospects and customers consistent with the objectives of the bank.
Actively works with customers and develops prospects consistent with the credit culture of the bank. Proactively identifies and works with customers to ensure the credit quality standards of the bank.
Develops relationships and supports other CNB departments and colleagues to provide customers and prospects the solutions recommended. Participates in internal and external community activities as a representative of CNB, promoting and attracting new colleagues and customers.
Prepares a Relationship Plan and calling schedule for each client or prospect in conjunction with the strategic business development program. Identifies business opportunities and solicits referrals of other bank products or services and/or externally from existing customers, a network of referral sources, and other professionals in the industry. Develops a strong understanding of company, industry, business and needs to assist in customer calling efforts. Sets objectives for each relationship in terms of revenue contribution, etc.
Calls on existing or prospective clients to discuss and promote all bank products and services in order to establish a total client banking relationship. Discusses financing opportunities and general business conditions; may assist in forecasting clients’ credit needs and develops solutions to serve their financial needs. Brings in product specialists, as necessary, to help problem solve or structure transactions.
Negotiate transactions; price loan products within targeted rate of return; document and close loan transactions, ensure conformance with bank policy and regulatory requirements. Exercise sound credit and risk judgement in approving transactions. Recommend approval when transaction size exceeds authority limits. Ensure the quality of all business introduced to the bank.
Represent the bank by actively participating in outside civic and community affairs, business and industry-related organizations, and other professional activities as appropriate.
Interface with other bank departments as necessary. Define responsibilities and coordinates objectives for all product areas in a relationship or transaction. Resolve all client needs and any internal issues.
Monitor and analyze relationship results and account activities. Determine client profitability. Make a recommendation regarding accounts to be further developed or eliminated. Prepare reports for management.
Monitor portfolio for quality, risk and adherence to policy. Work with the appropriate staff departments to resolve issues.
Maintain awareness of competitive products, practices, rates and changes in market conditions.
Analyze problem credits and meet with client to develop solutions to minimize loss exposure.
May serve as a product specialist acting as a technical consultant to clients and Relationship Managers in various business segments and geographic locations.
Relationships in portfolio may contain numerous accounts requiring extensive operational expertise to manage workflow to match client needs, risk control and maximize cross selling potential
Qualifications

Required Qualifications
Bachelor's Degree or equivalent
Minimum 3 years of lending experience required.
Minimum 3 years of credit experience required
Additional Qualifications
Good understanding of all products and services applicable to target client segment.
Good knowledge of commercial credit policies and procedures, and bank operations policies and procedures.
Demonstrated sales and marketing abilities.
Good credit analysis and accounting skills.
Capable of working well independently and in teams.
Has the ability to work autonomously in making sound business decisions and exercises appropriate level of authority commensurate with experience and responsibility.
Strong interpersonal, verbal, and written communication skills.
Strong demonstrated sales and marketing abilities including cross selling skills.
Superior client relationship skills.
Good understanding of commercial credit policies and procedures.
General knowledge of Bank credit products and underwriting standards required to identify credit opportunities with clients and initiate the credit transaction.
Sound credit analysis and accounting skills.
Must be able to work autonomously in making sound business decisions and exercising appropriate level of authority commensurate with experience and responsibility.
Must be capable of working well independently and in teams.
Strong interpersonal, verbal, and written communication skills.
What’s in it for you?

Compensation
Starting base salary: $92,114 - $156,880 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
Benefits and Perks

Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
Generous 401(k) company matching contribution
Career Development through Tuition Reimbursement and other internal upskilling and training resources
Valued Time Away benefits including vacation, sick and volunteer time
Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
Career Mobility support from a dedicated recruitment team
Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our benefits and perks.
About us

City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more, visit us at an appropriate source.
Inclusion and Equal Opportunity Employment

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

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