Strategic Programs Lead, New Markets

Role Description

The Risk Program Management Office is a unique role that sits at the intersection of Operations, Go To Market (GTM), and Risk Compliance teams. Our mission is to enable users to seamlessly meet evolving compliance standards in a complex regulatory environment by bringing the right set of cross-functional stakeholders to enable their success. This work is new, fast-moving, and high-ambiguity — and we're looking for someone who thrives in exactly that environment.

What you’ll do

New Markets Program Management

Own end-to-end program management for new markets across Stripe's roadmap, focusing on Americas and EMEA region.

Drive operational readiness across workstreams, tracking milestones, surfacing risks, and unblocking dependencies.

Navigate high ambiguity — this is a 0→1 space where you will be expected to figure out the right approach, not wait for one to be handed to you.

Build repeatable frameworks, playbooks, and reporting standards to support a growing and complex portfolio of markets.

Cross-Functional Leadership

Represent our team in senior level conversations across Stripe and have high judgment and accountability.

Provide critical coordination across Risk teams (Ops, Product, Eng, Strategy, and others) to ensure alignment and execution.

Partner closely with stakeholders to maintain momentum across a fast-moving roadmap.

Facilitate alignment across teams with competing priorities, resolve ambiguity, and ensure clear ownership at every stage of execution.

Operations

Identify operational impact, gap assessment, and other operational considerations to launch in new markets.

Ensure operational readiness across complex portfolio of programs, including forecasting, monitoring, and last-mile execution.

Maintain high operational rigor and execution discipline.

Qualifications

8+ years of experience in a high-performance environment, managing complex, cross-functional programs or initiatives.

Demonstrated ability to operate in ambiguity and build from 0→1 — you have a track record of figuring out the right approach on problems where no playbook exists.

Strong program management skills: you can track and drive multi-workstream initiatives, surface risks early, and keep stakeholders aligned without losing momentum.

Strong cross-functional leadership, with experience aligning Product, Eng, GTM, and Operations teams toward shared goals.

Exceptional written and verbal communication skills, including the ability to write sharp 1-pagers and present credibly to senior audiences.

AI fluency — you actively use AI tools to accelerate your work and can clearly articulate how and where you apply them.

Experience working across global teams and time zones, including flexibility to join calls outside standard US business hours as needed.

Preferred Qualifications

Experience working on international expansion, market entry, regulatory, or licensing programs.

Prior experience at a technology company; fintech or payments experience is a plus.

East Coast or Central Time candidates are preferred, or candidates willing to flex EMEA and APAC timezones.