Creative Director

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale, impacting employees anywhere, with any application or network, before employees notice the issue.

Job Description
About the role
Nexthink is looking for a strategic, hands‑on Creative Director to lead the next chapter of our brand and creative function. You’ll own our visual identity and creative standards, and make sure the Nexthink brand shows up clearly and consistently across every customer and employee touchpoint.

You’ll turn business goals into creative work that builds awareness, drives demand and helps us grow—while building the team and processes to scale it.

Why this role matters
As a category leader in Digital Employee Experience, how we look, sound, and tell our story shapes the market’s perception of us. This role sits at the center of that story and partners with Marketing, Product Marketing, Growth, Communications and Executive Leadership to raise the quality and impact of our creative while making it easier for a growing organization to produce great work at pace.

What You’ll Do

Own and evolve our visual identity, brand system, and creative standards across every channel and touchpoint.

Translate business and go‑to‑market strategy into creative concepts that support launches, demand generation, conversion and thought leadership.

Lead creative direction for integrated campaigns from concept through production and delivery.

Keep the brand consistent across web, digital and lifecycle marketing, paid media, social, events, sales enablement and executive communications.

Partner with executive leadership on keynotes, investor‑facing materials and major company announcements.

Manage external agencies, production partners and freelancers to extend the team’s capacity.

Build and lead a multidisciplinary creative team (e.g., graphic and motion design)—hiring, mentoring and giving day‑to‑day direction.

Establish scalable creative processes—intake, prioritization and resource allocation—that help the team keep pace with company growth.

Stay hands‑on where it counts, contributing directly to high‑visibility work when needed.

Qualifications
What We’re Looking For

8+ years in creative leadership, brand design or art direction, with growing responsibility for teams and cross‑functional work.

A strong portfolio showing brand systems, integrated campaigns and digital experiences.

Experience leading a creative team and managing external agencies or vendors.

A track record of connecting creative strategy to business goals and measurable outcomes.

Excellent creative direction, visual design judgment and brand storytelling.

Strong communication and stakeholder skills—able to align and influence senior partners across marketing, product and revenue.

Comfort managing multiple priorities and shifting needs in a scaling environment.

Nice to have

Experience building or evolving a brand within B2B SaaS, technology or another high‑growth company.

Familiarity with modern marketing channels, digital design and creative production workflows.

Experience partnering on employer branding or executive/investor communications.

What You’ll Get To Build And Influence

A defining moment for the Nexthink brand—your work will shape how the category sees us.

The creative team, systems and standards of a scaling enterprise SaaS company.

Direct partnership with senior leaders and visibility for high‑impact work.

Compensation
The base salary range for this role is $155,000–$206,000 , plus an annual performance variable under our corporate bonus plan. This equates to an on‑target earnings (OTE) range of $194,000–$258,000 . Actual compensation within the range is based on job‑related skills, experience and location, and is one part of the total rewards package described below.

Benefits

Fully paid health, dental and vision coverage.

Unlimited paid time off.

A comprehensive benefits package designed to support you and your family.

Hybrid workplace—based in Boston, MA with a typical on‑site expectation of 3 days per week.

401(k) plan with up to 4% company match.

Referral bonuses after three months of continuous employment.

Additional Information
Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. Our commitment to diversity, inclusion, and equity is second to none. We have over 75 nationalities working with us from many cultures and backgrounds, speaking many different languages.

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