Strategic Executive Engagement Manager

• Plan and execute a proactive executive customer engagement strategy aligned to TMT-CBS revenue goals, including account-level engagement planning, geographic market tours, pipeline reviews, and event-based engagement for top accounts.
• Own the full execution lifecycle for high-level customer meetings- including outreach, executive briefings, and follow-up- while acting as a strategic advisor to account teams on meeting preparation, deal execution, executive mapping, and customer-facing communications.
• Lead end-to-end executive experience programs at flagship Salesforce events (Dreamforce, Connections, World Tours) and major third-party industry events (CES, Cannes, Davos), including Customer Advisory Boards (CABs), Executive Summits, roundtables, VIP dinners, and CXO speaking engagements.
• Partner with Business Unit (BU) Senior Vice Presidents (SVPs) and the Office of the CEO on customer nominations, executive briefing materials, Customer Advisory Board design, and high-impact customer success storytelling for company events and earnings calls.
Requirements
5+ years of experience in executive customer engagement, field marketing, strategic account programs, sales operations, or executive operations within enterprise technology.
Proven ability to own complex, cross-functional processes end-to-end with minimal oversight while maintaining proactive communication with senior stakeholders.
Exceptional written and verbal communication skills, with demonstrated experience crafting executive-level outreach, briefing documents, and customer-facing materials with precision and clarity.
Strong project management skills with a track record of managing multiple high-priority programs simultaneously while influencing across Sales, Marketing, Customer Success, and Product teams.
ATS Optimization Keywords
Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively — a feature exclusive to JobTailor job listings.
Hard Skills
executive customer engagement
field marketing
strategic account programs
sales operations
executive operations
project management
customer success storytelling
briefing documents
customer-facing materials
Soft Skills
proactive communication
written communication
verbal communication
influencing
strategic advising
organizational skills

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