AV Specialist

ACTIVE TS/SCI SECURITY CLEARANCE REQUIRED

Overview
As a VTOC Operations Specialist, you will be responsible for designing, implementing, and maintaining state-of-the-art AV systems. You will work closely with both on‑site and remote users to ensure optimal performance of AV equipment, coordinate upgrades, and provide expert support for a wide range of audio‑visual technologies.

Key Responsibilities

Design and implement AV systems including video conferencing, digital signage, and presentation systems

Install, configure, and maintain AV equipment such as projectors, displays, sound systems, and control systems

Troubleshoot and resolve complex AV issues in a timely manner

Manage AV network infrastructure and ensure integration with existing IT systems

Plan and execute AV system upgrades and migrations

Provide training to end‑users on AV equipment and best practices

Develop and maintain documentation for AV system configuration and processes

Collaborate with IT teams to ensure AV systems align with overall technology strategy

Manage inventory of AV equipment and coordinate with vendors for procurement and maintenance

Ensure AV systems comply with security protocols and accessibility standards

Stay current with emerging AV technologies and recommend improvements to existing systems

Required Skills

Bachelor’s Degree in Audio Visual Technology, Electrical Engineering, or related field, or equivalent experience

5+ years of experience in AV systems design, installation, and maintenance

Strong knowledge of AV technologies including video conferencing, digital signal processing and control systems

Experience with AV network protocols and IP‑based AV systems

Proficiency in AV system design software (e.g., AutoCAD, Visio)

Excellent troubleshooting skills and ability to resolve complex AV issues

Security+ certification or ability to obtain within 90 days of hire

Ability to prioritize and manage multiple projects in a fast‑paced environment

Willingness to provide occasional after‑hours support for critical AV systems

Ability to lift and move equipment up to 50 pounds

Comfort working at heights (e.g., on ladders or lifts) for equipment installation

Desired Skills

CTS (Certified Technology Specialist) certification

Experience with Crestron, Extron, or AMX control systems

Knowledge of acoustics and audio system design

Familiarity with HDCP, EDID, and other video standards

Experience with digital signal processors (DSPs) and audio networking protocols

Understanding of AV over IP technologies

Familiarity with AV security best practices and compliance requirements

Additional Information

All your information will be kept confidential according to EEO guidelines.

Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically $120-130k. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above‑stated range.

Highlights of our benefits include Health/Dental/Vision, 401(k) match, accrued PTO, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and more!

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