Strategic Communications Manager

Strategic Communications Manager
Schedule:

Full-Time | Monday–Friday.
Some evenings, weekends, holidays, and emergency response assignments as needed

Passionate about storytelling, public service, and connecting with your community? We're looking for a creative and organized communications professional who thrives in a fast-paced environment and can deliver timely, accurate information during both everyday operations and critical incidents.

What You'll Do
As the

Strategic Communications Manager , you'll help manage the Police Department's digital communications, social media presence, and public messaging. Working closely with the Director of Strategic Communications, you'll create engaging content, support media relations, promote community engagement, and help ensure accurate, transparent communication with the public.

Key Responsibilities

Manage the Department's social media accounts and digital content calendar

Create and publish social media content, graphics, videos, photography, recruitment campaigns, and public safety messaging

Assist with news releases, media advisories, public statements, talking points, and crisis communications

Monitor social media activity, respond to emerging issues, and help address misinformation

Support communications during major incidents, community events, and emergency situations

Maintain website content, communication templates, and digital resources

Track social media performance and prepare engagement and analytics reports

Attend community events, press conferences, and other assigned public information activities

Ensure communications are professional, accurate, accessible, and consistent with Department standards

Protect confidential and sensitive law enforcement information

What You Bring | Education & Experience

Bachelor's degree in Communications, Public Relations, Journalism, Marketing, Digital Media, Public Administration, Criminal Justice, or a related field, or an equivalent combination of education and experience

Three years of experience in communications, public relations, journalism, social media management, government communications, or a related field

Experience managing professional social media platforms and creating digital content

Strong writing, editing, organizational, and communication skills

Experience with media relations, crisis communications, or public safety communications preferred

Preferred Qualifications

Experience in law enforcement, emergency management, local government, or public safety communications

Bilingual in Spanish or Burmese

Technical Skills & Knowledge

Social media management and content strategy

Graphic design, photography, and video content creation

Website content management and digital communications

Media relations and public information

Crisis communication and emergency messaging

Microsoft Office Suite and social media analytics tools

Accessibility best practices, including captions, alt text, and plain-language writing

Why Work for the City of Fort Wayne?
Join a team dedicated to keeping the community informed, engaged, and connected. As the Strategic Communications Manager, you'll help tell the Department's story, build public trust, support community outreach, and provide clear, accurate communication during both everyday operations and critical public safety events. Your work will have a direct impact on how the Department connects with the people it serves.

Equal opportunity employer.

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