Jobtailor in United States is seeking a hands-on Customer Service Manager to lead a team delivering exceptional customer experiences. You will coach, drive accountability, and manage quality to ensure satisfaction across touchpoints.
Collaborate cross-functionally to improve customer experience and business outcomes, support issue resolution, and contribute to retention efforts. This role emphasizes leadership, coaching, and KPI-driven performance.
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Customer Experience Lead — Coaching & Quality
Jobtailor · King Of Prussia, PA, USA ·
- Pay:
- 70.000 - 95.000
- Job type:
- Full Time