National Account Manager - Home Shopping Channel

Company Overview
MacKenzie-Childs is a leading home furnishings retail company known for its unique design, high-quality products and exceptional customer service. We specialize in offering a wide range of kitchen, entertaining, decor and furniture items that cater to various styles and preferences, ensuring our customers find exactly what they need to make their homes joyful and stylish.

Position Summary
MacKenzie-Childs is seeking a dynamic and results-oriented National Account Manager - Home Shopping Channel to lead the strategic growth and execution of our Home Shopping business. This individual will be responsible for developing and executing sales strategies, managing key customer relationships, and driving profitable growth across our Home Shopping partners, including QVC (U.S.) and TSC (Canada). This role requires ownership of the complete business—from strategic planning and merchandising to live show execution and cross-functional leadership.

Essential Job Duties and Responsibilities

Develop and execute annual and seasonal sales strategies.

Own P&L performance for assigned Home Shopping accounts.

Build relationships with Buyers, DMMs, GMMs and key stakeholders.

Develop annual business plans including sales, shipments, gross margin and assortments.

Negotiate promotional opportunities and merchandising initiatives.

Lead all aspects of show planning including pre-production, host calls, inventory planning and post-show analysis.

Partner with Marketing, Creative, Visual Merchandising, Product Development, Planning Supply chain, Finance & Distribution Center.

Develop Home Shopping-exclusive digital content and social media support.

Prepare monthly, quarterly and annual forecasts and business reviews.

Analyze KPIs and identify opportunities for growth.

Manage QVC (U.S.) and TSC (Canada).

Supervisory Responsibilities
No supervisory responsibilities.

Qualifications
Education and Experience

Bachelor's degree in Business, Marketing, Sales or related field.

3‑5+ years of Home Shopping sales experience.

Experience managing national retail accounts.

Special Requirements

Weekend work to suit business needs.

Knowledge, Skills, and Abilities

Ability to multitask and work in a fast-paced, dynamic and changing environment with a focus on meeting deadlines.

Excellent attention to detail.

Maintain consistent, dependable attendance.

Computer proficiency includes word processing, data entry, spreadsheets, and generating reports using standard software applications.

Excellent communication skills, both written and verbal.

Excellent organizational and project management skills.

Attention to details and time management skills.

Ability to maintain accurate records and data files.

Ability to analyze and solve problems.

Key Competencies

Strategic Thinking

P&L Management

Sales Strategy

Relationship Management

Forecasting & Analytics

Executive Presentation Skills

Cross-functional Leadership

Results Orientation

Equipment Used
Computer, printer, scanner, telephone, and photocopier.

Travel Requirements

Travel to Atlanta Market two weeks per year (January and July)

Travel to Aurora, NY at least 2 weeks per year (April and October)

Additional travel to visit Home Shopping accounts as required for live airings and key account meetings. One time per month.

Pay Rate
$90,000 - $110,000 Salary

Benefits

Competitive salary commensurate with experience

Comprehensive benefits package including medical, dental, and vision coverage

401K Retirement Savings + Company Match

Paid Vacation, PTO and Holidays

Company sponsored life insurance and LTD

Health Savings Account + Company Match

Generous Employee Discount

Verizon Discount

Referral Bonus Program

Opportunities for professional development and career advancement

Equal Opportunity Statement
MacKenzie-Childs is committed to creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and welcome applications from all qualified candidates.

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