Emergency Communications Specialist - Dispatch (Police)

MUST BE ABLE TO WORK ANY SHIFT INCLUDING HOLIDAYS, WEEKENDS, AND EVENINGS.

Job Details
Description

Starting Salary: $56,209.00 - $66,907.00

Responsible for operating central base radio equipment to provide timely and accurate transmittal of information and messages regarding City operations. Responsibilities do not extend beyond providing employees with the information needed to provide services. Employees in this class report to a Communications Supervisor. Dispatchers may supervise other dispatchers with lesser skills. The work involves extensive contact with personnel providing municipal services.

If you have applied in the past, you will have to wait one year from the previous application date to reapply.

Automatic Disqualifiers

The failure to submit the required personal history statement or any required documentation within the required timeframe (within 3 days of the initial review and/or 3 days within the 2nd review)

Willful misrepresentation or falsifications of personal history

Presently under indictment or charges for any criminal offense other than a Class C traffic violation

Presently on court ordered community supervision or probation for any offense Class B misdemeanor or above

Failure to disclose any court-ordered community supervision or probation for any criminal offense

Convicted of a Class B misdemeanor within the past ten years

Conviction for a family violence offense Class C or above

Conviction at any time for a Class A Misdemeanor or Felony offense

Is currently prohibited by state or federal law from operating a motor vehicle (if applicable)

Applicants are prohibited from having more than five convictions for moving violations or two at fault motor vehicle accidents in the past three years (if applicable)

Multiple convictions (two or more) for failure to maintain financial responsibility within the past three years (if applicable)

Prohibited by state or federal law from possessing firearms or ammunition

Failure to disclose any use of an illegal drug

Any Distribution, Sale, or Manufacture after the age of 17 of a controlled substance, marijuana, or dangerous drugs as defined by the Texas Health and Safety Code

Dishonorable discharge from the military service

Deceptive polygraph results

Unfavorable background investigation

Unfavorable psychological exam

Unfavorable medical/drug screening results

Indicators of serious, repeated employment instability

Financial history indicating lack of judgment, dependability, or trustworthiness

Pending litigation, either criminal or civil, will be reviewed on a case-by-case basis

Potential Disqualifiers

Illegal drug use or the use of prescription medication without a prescription in the last ten years will be reviewed on a case-by-case basis and may result in disqualification

History of any drug use that amounts to more than experimentation will be reviewed on a case-by-case basis

Indicators of inadequate interpersonal skills

Tattoo And Body Piercing Restrictions/Prohibitions
This policy will be adhered to for Uniformed Personnel; all other positions will be reviewed on a case-by-case basis.

Tattoo Restrictions/Prohibitions

Extremist

Indecent

Sexist

Racist

Officers are prohibited from having tattoos on any part of the visible neck area, face, head, eyelids, mouth, and ears with the following exceptions: permanent facial makeup for female employees on the eyebrows, eyeliner, and lips that is conservative.

Body Piercing Restrictions/Prohibitions
Body piercing of the face, head, neck, nose, mouth, and hands is prohibited for employees. For all employees, alteration to any area of the body visible in any authorized uniform or civilian attire (while at work) that is distracting, inconsistent with a professional appearance or noticeably distorts normal anatomical features and that is not medically required, nor a reasonable elective cosmetic surgery performed by a licensed physician, is prohibited.

Special Restrictions
Gauging or gradually increasing the radius of an induced opening in the flesh in areas such as the earlobes, lips, cheeks, etc. No holes larger than allowed to fit a stud style earring in an allowed area.

Examples Of Work To Be Performed

Operate base radio and maintain contact with police, fire, ambulance, and City service units.

Receive telephone calls from the public and transmit messages to mobile units for action.

Log information received from various sources.

Monitor activities of other agencies including police, fire, and civil defense activities.

Type reports and cards for information files.

File data and perform other routine work.

Incumbents are expected to show good judgment within established guidelines.

Other Duties
Please note this job description is not designed to cover or contact a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Required Knowledge, Skills And Abilities

Must have the skill to receive and route messages to appropriate personnel for action.

Ability to analyze citizen needs and direct units in appropriate action.

Required Education, Training And Experience

High School Education or GED.

Technical school or on-the-job training in operating public service radios.

Desired Training And Experience

Previous experience in emergency service dispatching, typing, and computer experience preferred.

Essential Physical Functions

Walking. Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.

Fingering. Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.

Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.

Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.

Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.

The Physical Requirements Of This Position

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

The visual acuity requirements including color, depth perception, and field vision

The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.

The conditions the worker will be subject to in this position

None. The worker is not substantially exposed to adverse environmental conditions.

Americans With Disabilities
The City of Mansfield complies with the Americans with Disabilities Act of 1990 and it is our policy to ensure that no person is discriminated against based on their disability. The City of Mansfield offers equal employment opportunity to qualified individuals and strictly prohibits the discrimination against qualified individuals on the basis of disability. The City of Mansfield shall provide reasonable accommodates to applicants and employees who are otherwise qualified to perform the essential job duties when doing so does not create an undue hardship for the city.

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
The City of Mansfield provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. The City of Mansfield is mandated by federal law to provide a drug-free working environment for the safety of its employees and the public. All employment is contingent upon passing a post-offer employment drug test and/or physical.

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