Senior Account Manager (P&C)

JOB OVERVIEW
The Senior Account Manager – M&A Insurance & Risk Advisory is responsible for managing complex commercial insurance programs while supporting merger and acquisition (M&A) transactions through insurance due diligence, structuring, and post-close implementation. This role serves as a trusted advisor to clients, producers, and transaction teams by providing strategic guidance on risk, coverage, and insurance program alignment across both ongoing operations and transactional events.

LOCATION
Duluth, Georgia, hybrid, 3 days a week in the office

WHAT YOU’LL DO
A detailed list of job duties includes (but is not limited to):

Client Management & Advisory

Serve as primary point of contact for clients, delivering expert guidance on risk management, coverage structure, and compliance requirements

Build and maintain long-term client relationships through proactive communication and strategic advisory

Analyze client exposures and identify coverage gaps; recommend tailored insurance solutions

Manage complex service issues, including claims advocacy and coverage disputes

Provide ongoing updates on market trends, regulatory changes, and emerging risks

M&A Insurance Due Diligence

Lead insurance diligence for M&A transactions by collecting and reviewing policies, loss runs, and exposure data

Analyze insurance programs to identify risks, gaps, and transaction-related liabilities

Prepare summaries and recommendations for internal stakeholders and deal teams

Align insurance findings with transaction structures and legal considerations

Transaction Execution & Integration

Coordinate insurance workstreams during buy-side and sell-side transactions

Support placement, restructuring, or endorsement of insurance programs post-close

Implement policy changes, including:

Adding/removing entities

Adjusting limits, exposures, and locations

Coordinating tail or run‑off coverage

Renewals, Marketing & Placement

Lead renewal strategy through exposure analysis, claims review, and market comparison

Negotiate with carriers to secure optimal pricing, terms, and coverage

Prepare renewal submissions and presentations to carriers and clients

Support new business efforts through proposals and participation in sales presentations

Ensure continuity of coverage across pre‑ and post‑acquisition entities

Collaboration & Stakeholder Management

Act as liaison between clients, producers, underwriters, legal counsel, and transaction advisors

Partner with internal teams (claims, placement, analytics) to deliver integrated solutions

Develop strong relationships with carriers, brokers, and external partners

Operational & Process Management

Maintain organized documentation for client accounts and M&A transactions

Track deliverables and ensure alignment with renewal cycles and deal timelines

Document all activity in agency management systems

Contribute to process improvement, including development of diligence frameworks and best practices

COMPENSATION
The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.

WHAT YOU’LL BRING

Team oriented self‑starter, with ability to organize, prioritize, monitor and control workflow deadlines and be flexible

Ability to work in a fast‑paced environment with demonstrated ability to juggle multiple competing tasks and demands

Adaptability and resilience in managing shifting priorities

A collaborative mindset to work with teams across EPIC

Insurance technical skills; ability to apply knowledge of coverage forms in analysis, identification of coverage gaps and ongoing coverage consultation

Receptive to feedback; critical thinking and problem‑solving skills; high adaptability

Ability to work well under pressure with attention to details

Bachelor’s degree with a minimum of 5+ years of client service or High School degree with a minimum of 7 years of client service

Strong verbal and written communication skills and analytical abilities

Property and Casualty Insurance License

Insurance Designation(s) preferred

Proficiency in Microsoft Office

Experience with an agency management systems such as Sagitta, ImageRight, etc.

WHY EPIC
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:

Generous Paid Time off

Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly
on‑exempt employees; 12 company‑observed paid holidays; 4 early‑close days

Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave

Generous employee referral bonus program of $1,500 per hired referral

Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)

Employee Resource Groups: Women’s Coalition, EPIC Veterans Group

Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development

Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support

Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs

50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!

EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation

We’re in the top 10 of property/casualty agencies according to “Insurance Journal”

To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/.

EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.

California Applicants – View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf.

Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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