Delivering high-standard personalized customer service, the full-time hourly Executive Customer Specialist will manage complex inquiries from various customer segments, including high-profile accounts, while communicating efficiently via multiple channels.
Key responsibilities
Utilize resources to document and resolve customer inquiries effectively
Communicate and follow up with customers to ensure full resolution of issues
Maintain detailed documentation of all customer interactions and resolutions
Required qualifications
High School Diploma or GED required
Previous Call Center or Customer Relations experience
Strong written communication skills
Ability to work productively with minimal supervision
Demonstrated self-starter with strong decision-making skills
Executive Customer Specialist
Virtual Vocations Inc · New York, NY, USA ·
- Job type:
- Full Time