Senior Account Manager

Requirements 5+ years of experience in account management with a strong focus on advertising
Experience and knowledge of working with advertisers from mobile app, DTC verticals
Bachelor's degree in Business, Marketing, or a related field
Demonstrated ability in sales and converting leads into clients
Familiarity with digital advertising platforms and ad server technologies
Strong analytical skills for data-driven decision making
Excellent communication and interpersonal skills
What the job involves As a senior account manager, you will support the business objectives of the Ad Platform team by driving growth with existing customers by helping them leverage our platform to meet and exceed their KPIs
You will learn and help develop new processes as this still-growing business adds products and explores new ad monetization opportunities
Your main target customer groups will be newly signed top tier agency partners as well as select small to medium-sized businesses utilizing our self-service Ad Platform to promote their businesses
Their success and long-term retention on the platform will be the key determinant of success in this role
Foster and manage relationships with top agency partners, ensuring their needs and goals are met effectively
Support and lead presenting insights, data & campaign metrics during client meetings and/or QBRs
Be responsible for quarterly retention and growth metrics across your accounts, implementing strategies to achieve and surpass these goals
Play a pivotal role in hosting feedback sessions, providing insights for new feature launches, and identifying key opportunities to stimulate growth
Provide proactive account management, constantly seeking ways to enhance partner satisfaction and performance
Collaborate with internal teams to develop scalable solutions and strategies
Utilize knowledge of ad server technology and event tracking to troubleshoot and support clients effectively

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